Jacob Ward
Roanoke,VA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dockhand
70 West Marine
09.2025 - Current
- Assisted in maintaining dock organization and cleanliness for operational efficiency.
- Monitored inventory levels of supplies, ensuring timely replenishment.
- Collaborated with team members to enhance safety protocols at docking stations.
- Safely operated customers vessel
Boat Rental Associate
Claytor Lake Water Sports
04.2023 - 08.2025
- Assisted customers in selecting rental equipment based on needs and preferences.
- Maintained cleanliness and organization of rental area to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Trained new associates on company policies and procedures, fostering a positive team environment for all employees.
- Maintained dock area cleanliness and organization, ensuring safety compliance at all times.
- Assisted customers with docking procedures, enhancing overall service experience.
- Monitored vessel movements, communicating with team members to optimize operations.
- Trained new dock hands on safety protocols and operational procedures effectively.
- Maintained a high level of quality control by adhering to established safety standards and procedures during boat maintenance tasks.
Marina Attendant
Mountain 2 Island
09.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted in docking and undocking vessels, ensuring compliance with safety protocols.
- Operated fuel pumps, monitoring levels to maintain efficient refueling operations.
- Conducted routine maintenance on dock equipment, enhancing operational reliability.
- Winterization
- Rigging boats/ repowers
Truck Unloader
Lowes Home Improvment
01.2022 - 05.2022
- Operated forklifts and pallet jacks to move merchandise safely.
- Unloaded trucks efficiently, ensuring timely inventory availability.
- Sorted and organized products in the warehouse for optimal accessibility.
Online Grocery Associate
Walmart
05.2021 - 01.2022
- Collaborated with team members to streamline unloading processes.
- Assisted in maintaining a clean and safe work environment following safety protocols.
- Reported discrepancies in shipments to management for resolution.
- Conducted quality checks on incoming shipments to maintain standards.
Education
Industrial Maintenance - Industrial Maintenance
Virginia Technical Institute
Altavista, VAHigh School Diploma -
Christiansburg High School
Christiansburg, VA05.2022
Skills
- Warehouse safety procedures
- Organizational growth
- Loading and unloading
- Workplace cleanliness
- Boat handling
- Heavy lifting
- Attention to detail
- Experience with power tools
- Power washing
- Interior detailing
Certification
Forklift
Timeline
Dockhand
70 West Marine
09.2025 - Current
Marina Attendant
Mountain 2 Island
09.2024 - 07.2025
Boat Rental Associate
Claytor Lake Water Sports
04.2023 - 08.2025
Truck Unloader
Lowes Home Improvment
01.2022 - 05.2022
Online Grocery Associate
Walmart
05.2021 - 01.2022
Industrial Maintenance - Industrial Maintenance
Virginia Technical Institute
High School Diploma -
Christiansburg High School