Jacob Warner

Tempe,AZ

Summary

Dynamic professional with a proven track record at CornerStone Reporting, adept in file organization and enhancing customer satisfaction. Excelled in multitasking in high-pressure environments and leveraged exceptional communication skills to elevate service quality. Demonstrated critical thinking and problem-solving abilities, significantly contributing to team objectives and operational efficiency.

Overview

years of professional experience

Work History

Filing Clerk/Assistant

CornerStone Reporting

La Habra, CA

08.2023 - 01.2024

Monitored inventory levels of supplies used for filing purposes.
Handled sensitive documents with discretion, adhering to confidentiality agreements.
Elevated service quality for clients.
Ensured precision in data recording.
Ensured accurate filing of both records and receipts.
Recorded processed payments in specialized billing platform.
Provided support to staff members regarding the organization of files.

Team Member

Jamba Juice

La Habra, CA

02.2022 - 01.2023

Provided customer service support to ensure satisfaction.
Determined consumer needs to provide products and services appealing to larger market.
Maintained a clean and organized work area throughout shift.
Operated cash registers to process payments from customers.
Collaborated with team members to achieve daily goals.

Education

Arizona State University

Skills

Ability to multitask in high-pressure environments, adaptable
Communication and Interpersonal Skills, File Organization
Problem-Solving and Critical Thinking

Time Management and Organization
Excellent communication and active listening
Customer Retention & Satisfaction

Affiliations

4 year Scholar Athlete (3.8 gpa)
Business Management FBLA (Future business leaders of America )
Volunteer at Inland Church
Greek Life (PIKE)
Middle School math tutor
Community Service for homeless

Timeline