Jacob Weaver
New Marshfield,OH
Summary
Diligent professional with experience delivering customer service and administrative excellence, including clerical support and public interaction allowing for seamless support for daily operations and professional interactions with clients. Adept at streamlining processes, ensuring efficient workflows, and maintaining high standards of accuracy and confidentiality. Strong team player, adaptable to changing needs, and focused on achieving results through effective collaboration. Skilled in Microsoft Office Suite, database management, and customer service, with proactive approach to problem-solving and project management.
Overview
6
6
years of professional experience
Work History
Line Cook
Chipotle
12.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Salesman
Don Wood Ford
01.2024 - 08.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional options.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
Deputy Auditor
Athens County Auditor
03.2023 - 02.2024
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards and regulations.
- Mentored new employees and interns, sharing knowledge and best practices to foster their professional growth within the team.
- Researched ways clients may qualify for possible reductions or exemptions from real estate taxes, and provided that information to those populations.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
- Completed daily and monthly reconciliation from incoming transactions, while insuring the integrity of financial reporting by verifying the accuracy of accounting records.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
Server / Assistant Manager
El Camino Mexican Restaurant
01.2019 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Took inventory and ordered supplies needed for the restaurant
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Developed strong rapport with clientele through excellent interpersonal skills, fostering repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented sanitation protocols to maintain a clean and safe environment for both employees and guests.
- Ensured compliance with food safety regulations by regularly inspecting storage areas and holding staff accountable for proper practices.
- Coordinated shift schedules to optimize staffing levels during peak hours while keeping staff moral high and minimizing labor costs.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
High School Diploma -
Alexander Local Schools
Albany, OH05.2016
Skills
- Team collaboration
- Microsoft Office and financial programs
- Verbal and written communication
- Time Management
- Annual and statistical reporting
- Financial reconciliation
- Professionalism
- Organization
- Complex Problem-solving
- Documentation and reporting
- Adaptable to change
Timeline
Line Cook
Chipotle
12.2024 - Current
Salesman
Don Wood Ford
01.2024 - 08.2024
Deputy Auditor
Athens County Auditor
03.2023 - 02.2024
Server / Assistant Manager
El Camino Mexican Restaurant
01.2019 - 02.2023
High School Diploma -
Alexander Local Schools
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