JACOB WELDY
Cumming,GA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
Work History
SALES ASSOCIATE
THE LIQUIDATORS
Dawsonville, Ga
06.2020 - 10.2024
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Handled customer complaints and inquiries in a courteous and efficient manner
- Operated cash register and POS to process sales transactions and handle payments
- Engaged with guests to understand and anticipate customer service needs
- Provided accurate information about products, prices and availability both in person and over the phone
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers
MANUAL LABORER
JIM SIMS CONTRACTING
Cumming, Ga
06.2019 - 06.2020
- Drove sales through customer relationship building and suggestive selling techniques
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally
- Employed persuasive sales techniques to close deals while adhering to company standards for profitability
- Supported loss prevention by helping identify theft
- Generated sales reports and tracked customer data to ensure sales goals were met
- Conducted regular price comparisons between competitors in order to maintain competitive pricing structures
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Inventoried stock and requisitioned new inventory
- Estimated quantity and cost of merchandise required to complete customers' projects
- Estimated cost of repair or alteration of merchandise
- Worked efficiently with minimal supervision while adhering to safety protocols at all times
- Collaborated with team members to complete tasks quickly and accurately
- Operated a variety of power tools and hand tools safely and effectively
- Demonstrated excellent communication skills when interacting with coworkers and clients
- Followed instructions precisely for complex projects involving multiple components
- Moved large quantities of material manually, using pallet jacks and dollies when necessary
- Loaded and unloaded materials onto trucks with forklift and other heavy machinery
- Maintained excellent attendance record, demonstrating reliability and dedication to job duties
- Worked collaboratively in diverse environment with various employees
- Unloaded equipment from trucks and transported materials to various site locations
- Used protective clothing and safety equipment according to industry regulations
- Utilized hand tools and machines to remove dirt, rocks, and debris away from job sites
- Ran errands and picked up new supplies for supervisors
- Removed waste and damaged equipment from work areas to prevent accidents
- Assisted with demolition of existing structures and infrastructure
- Facilitated alignment, movement and adjustment of machinery, equipment, and materials
Education
SPECIAL EDUCATION -
UNIVERSITY OF NORTH GEORGIA
DahlonegaADAPTIVE SPECIAL EDUCATION -
UNIVERSITY OF GEORGIA
Athens, GA, USSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Outgoing Personality
- Meeting deadlines
- Policy and Procedure Adherence
- Reliable and Responsible
- Honest and Dependable
- Driven and hard working
References
References available upon request
Timeline
SALES ASSOCIATE
THE LIQUIDATORS
06.2020 - 10.2024
MANUAL LABORER
JIM SIMS CONTRACTING
06.2019 - 06.2020
SPECIAL EDUCATION -
UNIVERSITY OF NORTH GEORGIA
ADAPTIVE SPECIAL EDUCATION -
UNIVERSITY OF GEORGIA
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