Jacob Werner
Torrance,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level professional position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Automotive Service Advisor
M&N Automotive
01.2024 - 06.2024
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Streamlined appointment scheduling processes for improved efficiency and increased daily service appointments.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Developed strong rapport with customers by maintaining detailed records of their vehicles'' service history and proactively following up on upcoming maintenance needs.
Professional Window Cleaner
Clearview Window Cleaning And Pressure Washing
07.2016 - 08.2023
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
Food Service Team Member
Little Sister
12.2014 - 09.2015
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Food Service Team Member
Shade Hotel
11.2013 - 07.2014
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma -
Palos Verdes High School
Palos Verdes Estates, CA06.2010
Skills
- Providing Feedback
- Complex Problem-Solving
- Critical Thinking
- Maintain Equipment
- Professional Relationships
- Vehicle Maintenance
Certification
- Security Guard - 07/2023 License #6718255
Timeline
Automotive Service Advisor
M&N Automotive
01.2024 - 06.2024
Professional Window Cleaner
Clearview Window Cleaning And Pressure Washing
07.2016 - 08.2023
Food Service Team Member
Little Sister
12.2014 - 09.2015
Food Service Team Member
Shade Hotel
11.2013 - 07.2014
High School Diploma -
Palos Verdes High School
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