Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Wheeler

Howard City

Summary

Dynamic Maintenance Planner/Scheduler Technician with proven expertise at the City of Grand Rapids, excelling in work order management and team collaboration. Skilled in asset management and dedicated to continuous improvement. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Maintenance Planner/Scheduler Technician

City Of Grand Rapids
01.2023 - Current
  • Planned and scheduled maintenance work based on demand, workload, skill sets, and available parts; inspects work locations; uses the computer, CMMS, and other resources to develop plans.
  • Coordinated maintenance activities between operations and maintenance, other staff, contractors, vendors, and other agencies as required.
  • Stayed abreast of engineering projects and uses this information in planning and scheduling maintenance and repair work.
  • Coordinated equipment removal, installation, and power outages with staff during work on the modification of existing facilities.
  • Assisted in developing technical specifications to outside vendors for goods and services.
  • Worked with Engineering and Operations/Maintenance to develop and recommend changes to mechanical, electrical, and instrument preventive and corrective maintenance and lubrication programs.
  • Advised supervisors of critical and continuing maintenance problems.
  • Worked with the staff and stockroom personnel to ensure an adequate supply of maintenance parts and materials are maintained at recommended inventory levels.
  • Assisted in identifying and recommending training needs, equipment, specifications and standards to help maintain consistent maintenance practices throughout the City.
  • Recommended data gathering activities and report formulas; determines reporting and analysis needs; set up and prepared special and periodic reports of maintenance activities; produces daily/weekly schedules, charts, and backlog reports for field supervisors.
  • Tracked all equipment information, including spare parts and prepared necessary documentation.
  • Maintained records and logs as needed.
  • Performs other related duties as assigned.
  • Performed as Acting Assignment Supervisor as needed.
  • Oversee 5-7 temporary employees and the hydrant maintenance program, ensuring the needs of flushing, painting, and bobbing of hydrant timelines were met while upholding safety standards.
  • Utilized proper tools and materials to adhere to safety guidelines.

Collection System Asset Technician

City of Grand Rapids
02.2020 - 01.2023
  • Cleaned and maintained the sanitary and storm water systems in Grand Rapids and surrounding areas.
  • Performed inspections of sanitary and storm water collection systems; diagnosed and troubleshooted issues using cameras; marked defects using locators.
  • Maintained city sanitary problem areas(repeats) and developed preventative maintenance program timelines on an individual basis.
  • Operated camera truck for TV inspection systems that include: a digital pipeline scanner, steerable pan and tilt lateral launch and mainline camera, associated reels, cables, and controllers.
  • Performed data entry and grading of Grand Rapids and surrounding areas collection systems using asset management software.
  • Assisted the Water Resource Recovery Facility with special projects, including lift station wet well maintenance; assisted utility repair crews as needed.
  • Performed vehicle maintenance and inspections on all utilized equipment; participated in the maintenance, repair and cleaning of tools, equipment and facilities.
  • Operated and maintained specialized heavy equipment utilized to perform routine and emergency maintenance/cleaning and obstruction removal on all components of the sanitary and storm sewer systems.
  • Tested, researched, and developed new equipment for the department working alongside management and several different equipment vendors.
  • Increased customer satisfaction with prompt and knowledgeable support for various issues.
  • Installed, checked and maintained appropriate safety devices.
  • Utilized GIS information, blueprints, plans, profiles and line diagrams, topographical maps, etc. to locate and diagnose system and component inequities.
  • Responded to customer complaints involving sanitary and storm water sewer system disruptions and other emergencies on a 24-hour basis.
  • Completed the appropriate departmental, local, state and federally mandated forms associated with standards and permits applicable to the sanitary and storm water systems.
  • Performed emergency snow and ice control operations.
  • Performed related work as required.

Pipe Layer/Operator

Dean's Excavating
05.2013 - 02.2020
  • Assembled and installed underground pipe, fittings, and valves of various sizes for water, storm, and sanitary systems.
  • Optimized water flow in residential areas with precise installation of sewage and drainage pipes.
  • Collaborated with engineers and project managers to update on progress and address any unforeseen challenges promptly.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Used hand signals to direct equipment operators and alert to hazards.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Provided on-the-job training to newly hired workers and team members.
  • Demonstrated strong problem-solving abilities by addressing unexpected complications during pipe installation processes.
  • Worked outside in all weather conditions.
  • Sustained positive working relationships with subcontractors, inspectors, and other employees through effective communication skills.
  • Improved project efficiency by accurately measuring, cutting, and joining pipes for various construction projects.
  • Reduced project delays by promptly identifying and resolving issues with pipe alignment and connections.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Boosted productivity by efficiently using hand tools such as pipe cutters, wrenches, and shovels in pipe laying tasks.
  • Performed pressure testing and chlorination on newly installed water main.
  • Ensured timely completion of tasks by effectively collaborating with team members and supervisors.
  • Maintained accurate documentation of work completed, including measurements, materials used, and any deviations from initial plans.
  • Contributed to a decrease in on-site accidents through diligent adherence to safety protocols during heavy machinery operation.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Kept detailed records on any utilities installed or crossed by using GPS Rover Systems and Files.
  • Ensured optimal pipe alignment and connection, preventing future leaks and infrastructure issues.
  • Maintained clean and organized work site, contributing to safer working environment for all personnel.
  • Followed plans to locate existing utilities prior to digging and flagged locations for operators.
  • Determined the amount of fall in elevation and pipe alignment using both spinning and sewer lasers.
  • Read and understood drawings, written instructions and blueprints to plan work and layout pipe.
  • Accessed existing pipes, repaired issues and put in new components for water, storm and sanitary systems.
  • Covered completed pipes with earth or materials and prepared sites for grading.

Education

No Degree - General Studies/Accounting

Davenport University
Grand Rapids, MI

No Degree - Accounting And Finance

Ferris State University
Big Rapids, MI

High School Diploma -

Tri County Area High School
Howard City, MI
05-2009

Skills

  • Work Order Preparation and Management
  • Schedule Management
  • Attention to Detail
  • Safety Compliance
  • Dependable and Consistent
  • Team Collaboration
  • Professional Communication
  • Adaptability and Flexibility
  • Conflict Resolution
  • Personnel Management
  • Safety standards
  • Multitasking Abilities
  • Leadership skills
  • Problem-Solving
  • Asset management
  • Assignment delegation

Certification

California Sate University, Sacramento - Water Treatment Plant Operation Volume 1.


California State University, Sacramento - Operation and Maintenance of Wastewater Collection Systems Volume 1 and 2.


California State University, Sacramento - Water Distribution System Operation and Maintenance.


State of Michigan - S-3 Water License.

Timeline

Maintenance Planner/Scheduler Technician

City Of Grand Rapids
01.2023 - Current

Collection System Asset Technician

City of Grand Rapids
02.2020 - 01.2023

Pipe Layer/Operator

Dean's Excavating
05.2013 - 02.2020

No Degree - General Studies/Accounting

Davenport University

No Degree - Accounting And Finance

Ferris State University

High School Diploma -

Tri County Area High School