Jacob Whisnant
Anderson ,SC
Summary
Dynamic professional with a strong background in security operations from the U.S. Air Force, skilled in perimeter security and crowd control. Proven ability to maintain order during emergencies and deliver exceptional customer service as an Assistant Manager at Little Caesars Pizza. Committed to enhancing safety and operational efficiency through effective communication and decisive action. Received multiple awards for Nuclear Security as a airman.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Forces Member
U.S Air Force
08.2023 - Current
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
- Patrolled grounds to monitor status and safety of premises.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Identified and reported suspicious activity to prevent security incidents.
- Intervened in potentially violent situations to maintain personnel safety.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Operated security console equipment to monitor and control access.
Customer Service Representative
Sportsman’s Warehouse
10.2021 - 04.2022
- Responded to customer requests for products, services, and company information.
- Trained new personnel regarding company operations, policies and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Assistant Manager
Little Caesars Pizza
10.2017 - 10.2019
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Cyber Security
Western Governors University
Salt Lake City, UTNo Degree - Computer And Information Sciences
ECPI University
Virginia Beach, VASkills
- Military operations
- Perimeter security
- Physical fitness
- Crowd control
- Security clearance
- Personnel assistance
Certification
Secret Security Clearance
Restricted Area Entry Controller
Response Force Leader
Timeline
Security Forces Member
U.S Air Force
08.2023 - Current
Customer Service Representative
Sportsman’s Warehouse
10.2021 - 04.2022
Assistant Manager
Little Caesars Pizza
10.2017 - 10.2019
Cyber Security
Western Governors University
No Degree - Computer And Information Sciences
ECPI University
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