Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Wichert

Burton,Ohio

Summary

Focused on providing exceptional service to residents through patience and flexibility. Consistently punctual in arrival and stays until all tasks are complete. Passionate about maintaining a positive relationship between residents and coworkers alike.

Overview

7
7
years of professional experience

Work History

Banquet Team Member

Punderson Manor, Lodge & Conference Center
01.2017 - Current
  • Kept event areas clean, organized, and safe to ensure guests are satisfied with their experience.
  • Displayed flexibility in the variety of tasks performed. (Food prep, event room setup, housekeeping duties when necessary)
  • Mastered and memorized various forms and methods for setting up and maintaining event rooms.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods. Often stayed late to ensure certain tasks are finished.
  • Maintained a positive attitude towards coworkers and customers.
  • Learned bartending and serving skills.

General Team Member

Keystone's Mac Shack
01.2022 - 06.2022
  • Worked well with teammates and accepted advice from management team.
  • Worked front counter, food prep, cash register and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Grew competent at maintaining quality service during extremely high-volume business hours.
  • Worked overnights on weekends during extended business hours.
  • Maintained a cleanly and hygienic workplace to ensure efficiency and safety.
  • Dealt professionally with inebriated, provocative or otherwise unruly customers.

Shipping and Receiving Associate

Kraftmaid Cabinetry
05.2021 - 01.2022
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Received completed cabinet frames from production, and sorted them into their respective shipping carts.
  • Maintained high productivity to ensure our plant never fell behind required production metrics during hot and cold weather alike.

Overnight Freight Associate

Home Depot
05.2020 - 03.2021
  • Received, sorted and shelved incoming stock and materials to prepare for operating business hours.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained neat, organized freight area, to allow for warehouse machinery and employees to freely and easily access the area.
  • Received certification for warehouse machinery such as the Ballymore, Forklift, Order Picker and more.
  • Ensured aisles were clear of trash and dust at the end of each shift.

Intern

Computer Housecalls 123 LLC
05.2019 - 01.2020
  • Analyzed problems with various hardware in disrepair, and learned how to consistently and effectively work out a solution.
  • Attended house calls to assist customers who were unable to make it to the office, due to disability or other factors.
  • Provided employer with necessary parts from computer hardware stores in a timely manner.
  • Repaired computers for resale that had been dropped of for recycling or otherwise.

Education

No Degree - Computer Science

Ohio University
Athens, OH
01.2025

High School Diploma -

Berkshire High School
Burton, OH
05.2019

Skills

  • Dietary Restrictions
  • Clear Communication
  • Attention to Detail
  • Guest Satisfaction
  • Computer Skills
  • Heavy Lifting
  • Station Preparation
  • Safe Work Practices
  • Chemical Handling
  • Technical Support
  • Facility Cleaning

Timeline

General Team Member

Keystone's Mac Shack
01.2022 - 06.2022

Shipping and Receiving Associate

Kraftmaid Cabinetry
05.2021 - 01.2022

Overnight Freight Associate

Home Depot
05.2020 - 03.2021

Intern

Computer Housecalls 123 LLC
05.2019 - 01.2020

Banquet Team Member

Punderson Manor, Lodge & Conference Center
01.2017 - Current

No Degree - Computer Science

Ohio University

High School Diploma -

Berkshire High School

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Jacob Wichert