Summary
Overview
Work History
Education
Interests
Timeline
Generic

Jacob Wiggins

Www.linkedin.com/in/jacob-wiggins-0a0a26340,NC

Summary

To acquire and utilize my artistic skills with a growing organization. Highly motivated and quick to learn, with a strong desire to expand skills and knowledge across diverse areas. Passionate for art and design. I want to spend my career loving what I do by pursuing a career in Graphic Design.

A recent graduate with foundational knowledge in Graphic Design and hands-on experience gained through academic projects and interships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Developed key leadership and management skills in fast-paced hospitality environment, focusing on customer satisfaction and team efficiency. Seeking to leverage these transferrable skills in new, dynamic field.

Overview

11
11
years of professional experience

Work History

Food and Beverage Supervisor

U.S. National Whitewater Center
09.2022 - Current
  • Provide friendly, responsive service to all guests while maintaining a positive experience
  • Overseeing a team with the ability to motivate and manage a team effectively
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Collaborated with other supervisors and managers to develop cross-training programs, enhancing employee versatility and reducing downtime during staff absences or turnover periods.
  • Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
  • Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.

Non-Paid Internship

Park Baptist Church
05.2022 - 08.2022
  • Weekly meetings; along with tasking weekly projects, some of these consist of graphic design projects, projects consist of VBS planning, preparing and serving in the Children’s ministry weekly
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Assistant Manager

Pelicans Snoball
03.2014 - 08.2021
  • Team leader, compassionate team player, overseeing opening or closing the business while also overseeing employees during these hours
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Paid Internship

Parkwood Baptist Church
06.2019 - 08.2019
  • Weekly meetings; along with tasking weekly projects; including constructing demographical maps of the community, statistics, graphic designs, decision making, along with leading projects such as mission trips in and out of the country, group leader with the student ministry
  • Mentored to become a successful, compassionate leader
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Prepared project presentations and reports to assist senior staff.

Non-Paid Internship

Parkwood Baptist Church
06.2018 - 08.2018
  • Weekly meetings; along with tasking weekly projects
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.

Education

Associate of Fine Arts - Visual Arts

Gaston College
Dallas, NC
12.2024

Associate of Arts (AA) -

Gaston College
Dallas, NC
08.2020

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Graphic Design
  • Creating digital artwork using software like Adobe Photoshop, Illustrator, InDesign, Dimension and Procreate
  • Drawing and Painting
  • Experimenting with different creative mediums, like 2D design, and 3D design with furniture, to expand skills and techniques

Timeline

Food and Beverage Supervisor

U.S. National Whitewater Center
09.2022 - Current

Non-Paid Internship

Park Baptist Church
05.2022 - 08.2022

Paid Internship

Parkwood Baptist Church
06.2019 - 08.2019

Non-Paid Internship

Parkwood Baptist Church
06.2018 - 08.2018

Assistant Manager

Pelicans Snoball
03.2014 - 08.2021

Associate of Fine Arts - Visual Arts

Gaston College

Associate of Arts (AA) -

Gaston College
Jacob Wiggins