Owner
Wilhite's Performance and Racing
Creedmoor, TX
04.2014 - 01.2019
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Tracked financials, invoicing, payments,inventory, production and expenses.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Coordinated and tracked all customer service requests related to car modifications.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Determined pricing for products or services based on costs and competition.
- Resolved issues and escalations quickly through meticulous research and quick decision-making.
- Conferred with customers to understand needs and finalize purchase orders.