JACOB YAKUBOV
-
New York,NY
Summary
Detail oriented professional with experience in healthcare and office administration. Skilled in providing exceptional customer service, maintaining accurate records, and ensuring a safe and secure environment. Adept at multi-tasking, problem-solving, and following established protocols. Seeking to leverage my strategic planning, analytical skills, and leadership experience to contribute to the growth and success of an organization.
Overview
9
9
years of professional experience
2025
2025
years of post-secondary education
2
2
Languages
Work History
Office Supervisor
NYC Medical Treatment
12.2021 - Current
- Overseeing receptionists, medical assistants, and insurance/ billing staff, ensuring overall performance of personnel.
- Ensuring optimal functionality of equipment and infrastructure at all times.
- Assisting in recruitment by reviewing resumes and conducting interviews.
- Answering patient questions, handling complaints, and make sure to provide a positive experience.
Front Desk Administrator
Shoreview Nursing Home
04.2020 - 04.2023
- Responded to patient concerns, de-escalating situations and escorting patients when necessary.
- Enforced nursing home policies related to safety and visitor management.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Handled sensitive information with discretion, maintaining client confidentiality at all times.
Assistant Office Manager
APS Electric
04.2016 - 01.2020
- Assisted in scheduling and maintaining accurate records for documentation.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Education
Bachelor of Science - Business Administration
Brooklyn College, CUNY
Brooklyn, NYSkills
- Effective Communication
- Time Management/Scheduling
- Attention to Detail
- Microsoft Word/Excel/Powerpoint
Timeline
Office Supervisor
NYC Medical Treatment
12.2021 - Current
Front Desk Administrator
Shoreview Nursing Home
04.2020 - 04.2023
Assistant Office Manager
APS Electric
04.2016 - 01.2020
Bachelor of Science - Business Administration
Brooklyn College, CUNY
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