Jacob Yarber
Ringgold,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Manager, Capacity Management
Covenant Logistics
01.2023 - Current
- Managed Compliance Department for freight brokerage; developed new vetting programs reducing loss by 80%
- Oversaw LTL and TL carrier base for managed transportation department. Drove cost down 5% below market average
- Performed data analytics for Truckload and LTL Pricing to ensure accurate costing and constructed customer facing reports
- Maintained carrier relationships with truckload and LTL sales executives
- Supervised two direct subordinates; taught and developed into effective compliance representatives
- Resolved staff member conflicts and ensured staffing for weekends and holidays
- Focal point for claims resolution between operations and claims departments
Dedicated Operations Manager
Covenant Logistics
07.2022 - 12.2022
- Managed customer and carrier base on dedicated business worth $50MM
- Developed processes to capitalize on margin and improve service. Averaged 15% margins.
- Oversaw sourcing to grow carrier base to execute new and dedicated business opportunities.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed Customer Relationships. Provided service of 95% or more
Carrier Sales Manager
Covenant Logistics
07.2017 - 07.2022
- Achieved sales goals and service targets by cultivating and securing new carrier relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with team members to identify selling hurdles and coached to improve performance
Education
MBA -
Liberty University
Lynchburg, VA10.2023
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA08.2017
Associate of Applied Science - Aircraft Armament Systems Technology
Community College of The Air Force
Montgomery, AL2015
Skills
- Data Analysis
- Staff Management
- Carrier Development and Negotiations
- MercuryGate
- TMW
- Mastermind TMS
- Highway
- RMIS
- Supply Chain Management
- Transportation Regulations
Timeline
Manager, Capacity Management
Covenant Logistics
01.2023 - Current
Dedicated Operations Manager
Covenant Logistics
07.2022 - 12.2022
Carrier Sales Manager
Covenant Logistics
07.2017 - 07.2022
MBA -
Liberty University
Bachelor of Science - Criminal Justice
Liberty University
Associate of Applied Science - Aircraft Armament Systems Technology
Community College of The Air Force
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