Jacob Yarbrough

30814 Us Highway 270,OK

Summary

Dynamic and dependable professional with a strong background in customer service at Tractor Supply. Proven ability to enhance customer satisfaction through effective problem-solving and personalized recommendations. Skilled in multitasking and collaboration, consistently fostering long-term relationships and loyalty while adapting to fast-paced environments. Committed to delivering exceptional service and support.

Overview

years of professional experience

Work History

Labor

City of Hugo

01.2024 - 12.2024

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.

Sales Assistant

Tractor Supply

11.2022 - 01.2024

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Built rapport with repeat customers, fostering long-term loyalty to the brand.

Education

Satsuma High School

Satsuma, AL

1997

Skills

Friendly, positive attitude
Teamwork and collaboration
Customer service

Problem-solving
Dependable and responsible
Multitasking

Timeline