Jacob Youngquist
Minneapolis,MN
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
11
11
years of professional experience
Work History
Crew Member
Trader Joe's
Saint Paul, Minnesota
05.2023 - Current
- Operating the cash register, processing transactions, and handling cash or card payments while ensuring a positive customer service experience for customers.
- Assisted customers by providing product information and support to improve their overall satisfaction.
- Collaborated with crew members to efficiently complete tasks and ensure smooth store operations.
- Stocked shelves, rotated products, organized store layout, and created appealing displays to enhance shopping experience.
- Following proper food handling procedures and a clean work environment.
Head Cashier
Lowe's Home Improvement
Blaine, Minnesota
11.2015 - 07.2018
- Streamlined onsite operations to enhance overall service delivery
- Supervised cashiers to ensure efficient and accurate transactions.
- Managed cash register operations and balanced cash drawers daily.
- Trained new staff on customer service standards and checkout procedures.
Head Cashier
Lowe's Home Improvement
Maple Grove, Minnesota
10.2019 - 11.2021
- Conducted onsite assessments to evaluate cash handling processes
- Supervised daily cash operations and maintained accurate cash registers.
- Trained new cashiers on customer service and checkout procedures.
- Managed customer inquiries and resolved issues efficiently and professionally.
Head Cashier
Lowe's Home Improvement
Hurst, Texas
11.2021 - 12.2022
- Maintained a clean and organized store environment, ensuring a welcoming atmosphere for customers.
- Supervised cashiers in cash receipt reconciliation and delivery of exceptional customer service, enhancing overall customer satisfaction.
- Executed opening and closing procedures to ensure accurate cash drawer management, contributing to financial integrity.
- Processed payments efficiently, handling cash, checks, and credit transactions.
- Trained new cashiers on register operations and customer service protocols, fostering a knowledgeable and effective team.
- Oversaw work schedules and assigned duties to cashiers and support staff.
- Managed inventory levels, placing orders to prevent stock shortages.
- Onsite
Internship
Anoka Historical Society
Anoka, Minnesota
06.2019 - 08.2019
- Created an interactive game for visitors to enjoy while at the Anoka Historical Society.
- Facilitated visitor engagement at events to improve overall experience.
- Produced video projects to educate viewers about historical buildings in Anoka County.
Education
Associates in Arts (AA) - Interactive Design and Video Production
Hennepin Technical College
Brooklyn Park, Minnesota, United States05-2020
Skills
- Video Production, Cash Handling, Adobe Creative Suite, Typesetting, Filming, Google Suite, Microsoft Office, Post Production, Production Planning, Mac OS, Videography, Video Production, Motion Graphics, Video Editing (6 years), Editing, Content Creation, Photo Editing, Communication Skills, Windows Software, Photography (DSLR, Mirrorless)
- Cash handling
- Customer Engagement
- Staff training
- Customer service
Timeline
Crew Member
Trader Joe's
05.2023 - Current
Head Cashier
Lowe's Home Improvement
11.2021 - 12.2022
Head Cashier
Lowe's Home Improvement
10.2019 - 11.2021
Internship
Anoka Historical Society
06.2019 - 08.2019
Head Cashier
Lowe's Home Improvement
11.2015 - 07.2018
Associates in Arts (AA) - Interactive Design and Video Production
Hennepin Technical College