Jacob Zeger
Tuscaloosa,AL
Summary
Experienced IT Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in Networking and Support planning and deployment.
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recruitment Chair
Sigma Alpha Mu
01.2023 - Current
- Led the recruitment team in planning and executing successful recruitment events, resulting in a major increase in new member enrollments during my tenure
- Developed and implemented a comprehensive recruitment strategy that included targeted marketing, informational sessions, and one-on-one interactions with prospective members
- Utilized social media, email campaigns, and other marketing channels to promote fraternity events and engage potential recruits, resulting in a great increase growth in online engagement
- Organized and managed recruitment events, including open houses, information sessions, and social gatherings, creating a welcoming and inclusive environment for all prospective members.
IT Specialist
Zeger Enterprise Design
Melville, New York
07.2018 - Current
- Oversee day-to-day IT operations, ensuring the smooth functioning of hardware, software, and network systems
- Develop and implement IT policies, procedures, and best practices to enhance the organization's IT security and efficiency
- Plan and execute IT projects, including system upgrades, software deployments, and infrastructure improvements
- Budget, allocate, and optimize IT resources to meet the organization’s technology needs and goals
- Collaborate with other departments to identify and address IT requirements to support business objectives
- Evaluate and select technology solutions and vendors, negotiate contracts and manage vendor relationships
- Provided both face-to-face and over-the-phone customer service
- Organized shelves to ensure efficiency within the department during downtime
Sales Representative
Micro Electronics Inc
01.2023 - 03.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Bachelor of Science - Management Information Systems And Computer Science,
The University of Alabama
Tuscaloosa, ALSkills
- Microsoft Office Suite
- Google Suite
- Teambuilding
- Organization and Time Management
- Critical Thinking
- Network Intelligence
- Methods of Production
- Advertising Techniques
- Applicant Tracking Systems Proficient
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 50+ people in the development of a hockey stadium home to the Maine Nordiques.
- Resolved product issue through consumer testing.
Certification
- Certified IT Support Professional, By Google, October 2023 - Indefinite
- IT Director, Zeger Enterprise Design - July 2018 - Present
Languages
English
Native or Bilingual
Hebrew
Limited Working
Skilled Piano Player, Self-taught Audio Engineer, Producer
Piano Mastery:
- Began self-taught piano journey at the age of 4, demonstrating an innate passion and dedication to music.
- Proficient in playing an extensive repertoire of songs, symphonies, and albums, showcasing a deep understanding of musical theory and technique.
- Developed exceptional musical ear and ability to interpret complex compositions.
Audio Engineering Aptitude:
- Acquired a strong grasp of audio engineering concepts through self-study, displaying a relentless curiosity for the field.
- Comprehensive knowledge of audio systems, including their inner workings, functionality, and practical applications.
- Proficient in designing and troubleshooting audio setups for various contexts.
Strategic Application:
- Skillfully apply audio engineering principles to enhance sound quality, optimize audio performance, and create immersive auditory experiences.
- Recognized for the ability to discern when and where to apply audio techniques for maximum impact.
Additional Information
IT Specialist (5 Years) Company Name (Zeger Enterprise Design)
Worked for my father(CIO, CEO, and IT Master)
- Early Tech Enthusiasm: Demonstrated a strong affinity for technology from a young age, building my first computer at the age of 7, showcasing innate technical aptitude.
- Technical Expertise: Gained comprehensive knowledge and hands-on experience in IT systems, hardware, and software over the years. Proficient in computer assembly, configuration, and troubleshooting.
- Server Architecture: Played a pivotal role in the design and setup of servers, contributing to the establishment of robust, high-performance server environments.
- Network Infrastructure: Successfully managed and implemented network solutions for large-scale office buildings, ensuring seamless connectivity, security, and efficiency.
- Personnel Management: Assumed responsibilities for overseeing employees and IT systems, fostering a productive and efficient work environment.
- Server Monitoring: Developed and maintained meticulous server monitoring systems, ensuring optimal server performance, reliability, and security.
- Remote IT Support: Provided remote IT support, swiftly resolving technical issues and minimizing downtime, thereby facilitating uninterrupted business operations.
- Problem Solving: Demonstrated a strong problem-solving acumen, consistently delivering effective solutions to complex IT challenges.
Timeline
Sales Representative
Micro Electronics Inc
01.2023 - 03.2023
Recruitment Chair
Sigma Alpha Mu
01.2023 - Current
IT Specialist
Zeger Enterprise Design
07.2018 - Current
Bachelor of Science - Management Information Systems And Computer Science,
The University of Alabama
Similar Profiles
Ayden BoneAyden Bone
Vice President at Sigma Alpha Mu At The University Of AlabamaVice President at Sigma Alpha Mu At The University Of Alabama
Samuel DuttonSamuel Dutton
Recruitment Chair at Sigma Alpha Mu SyracuseRecruitment Chair at Sigma Alpha Mu Syracuse
Yanni ManolakosYanni Manolakos
Philanthropy Chair at Sigma Alpha Mu At The University Of AlabamaPhilanthropy Chair at Sigma Alpha Mu At The University Of Alabama
Alexander GoodwinAlexander Goodwin
Operations Manager at The University of AlabamaOperations Manager at The University of Alabama
Chanda SealeyChanda Sealey
Public Safety Dispatcher at City of NorthportPublic Safety Dispatcher at City of Northport