Jacob Alfred Billings
Miami,FL
Summary
Hi, my name is Jacob Billings. I am a very attentive and a historical knack for technology, skilled at solving complex problems that may ever come across me and managing detailed tasks—qualities that make me a strong fit for the Humanitarian Assistant position. Available to commit for two years. I do not have a specific set of hours, I am able to work as much as necessary. You can count on me to get tasks done right and ahead of time, supporting the team’s goals every step of the way.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Produce Clerk
Milam's Markets
08.2024 - 09.2024
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Delivery Driver
DoorDash
06.2024 - 07.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
Customer Service Cashier
Bolay
01.2024 - 04.2024
- Handled customer transactions with accuracy and efficiency.
- Collected and authorized payments of guests.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted with general kitchen duties, and food preparation as needed.
- Assisted new staff members on menu items, cash handling, and customer service.
- Resolved technical-related issues in timely manner.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier, Dish, Custard, Floater, Prep
BurgerFi
02.2022 - 03.2023
- Handled customer transactions with accuracy and efficiency.
- Collected and authorized payments of guests.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted with general kitchen duties, custard, and food preparation as needed.
- Assisted new staff members on menu items, cash handling, and customer service.
- Resolved technical-related issues in timely manner.
- Assisted customers with returns, refunds and resolving transaction issues
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Air Traffic Controller
Eig-Watson School of Aviation
2026
Professional Pilot Training
Miami Dade College
Miami, FL01-2026
High School Diploma -
Southwest Senior High School
Miami05.2023
Skills
- Flexible Schedule
- Problem-solving abilities
- Microsoft applications proficiency
- Documentation skills
- Strategic planner
- Multitasking
- Language proficiency
- Supplier negotiation
- Product pricing
- Product restocking
- Complaint Handling
- Time management abilities
- Credit and Cash Transactions
- Stocking and Replenishing
- Time Management Skills
- New Hire Training
- Display Setup
- Box Cutter and Pallet Jack Safety
- Food Preparation
- Team Leadership
- Safe Food Handling Practices
- Excellent Memory
- Adaptive
- Order Taking
- Issue Resolution
- Verbal and Written Communication
- Critical thinking
- Guest Inquiries
- Drink Consistency
- Cash Management
- Customer Service
- Stock Rotation
- Cleaning and sanitation
Certification
ServSafe Food Handler Certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Produce Clerk
Milam's Markets
08.2024 - 09.2024
Delivery Driver
DoorDash
06.2024 - 07.2024
Customer Service Cashier
Bolay
01.2024 - 04.2024
Cashier, Dish, Custard, Floater, Prep
BurgerFi
02.2022 - 03.2023
Air Traffic Controller
Eig-Watson School of Aviation
Professional Pilot Training
Miami Dade College
High School Diploma -
Southwest Senior High School