Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jacob Benny Varghese

Wylie,TX

Summary

Pharmacy Technician with expertise in medication management and patient counseling. Proven ability to enhance workflow efficiency and maintain strong relationships with healthcare providers. Demonstrated commitment to patient care and continuous learning in fast-paced environments. Proficient in pharmacy law, ethics, and multitasking under pressure.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walmart
Plano, TX
02.2025 - Current
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Provided education materials about medications to patients upon request.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Managed filing of prescriptions, both electronically and manually.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Restocked shelves with new supplies of medications as needed.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted in training new employees on pharmacy procedures.
  • Received payment from customers and processed credit card transactions when necessary.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Operated cash registers to accept payments from customers.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Answered telephones to respond to questions or requests.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Entered prescription information into computer databases.
  • Prepared and processed medical insurance claim forms and records.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Pharmacy Technician Trainee

Walmart
Plano, TX
06.2024 - 02.2025
  • Prepared and processed medical insurance claim forms and records.
  • Maintained proper storage and security conditions for drugs.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Answered telephones to respond to questions or requests.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Operated cash registers to accept payments from customers.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Entered prescription information into computer databases.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Established or maintained medications and other patient profiles.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Assisted patients in finding over-the-counter solutions to aid minor health issues.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Called insurance companies to verify patient benefits.
  • Compiled customer demographic, allergy, and medical history background.
  • Informed customers of potential drug interactions.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Stocked shelves with pharmaceutical products.
  • Kept work areas clean, organized, and safe at all times.

Front End Cashier

Sam's Club
Plano, TX
12.2023 - 05.2024
  • Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
  • Provided accurate change to customers when making transactions.
  • Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
  • Kept records of transactions by recording amounts received from customers in register logs.
  • Balanced out cash drawer at the end of each shift.
  • Followed company policies regarding returns and exchanges.
  • Adhered to all health regulations concerning food handling practices.
  • Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
  • Organized shopping carts for customers after their purchases had been completed.
  • Informed customers of current sales promotions and discounts available.
  • Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
  • Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
  • Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
  • Greeted customers warmly upon entering the store and provided assistance when needed.
  • Checked expiration dates on products before ringing up orders for customers.
  • Maintained a clean workstation by wiping counters and organizing supplies.
  • Stocked shelves with merchandise and ensured that displays were organized attractively.
  • Verified customer purchases with valid identification.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Packed and bagged products according to customer preferences.
  • Processed sales, returns, and exchanges using POS register system.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped with purchases and signed customers up for rewards program.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted customers with returns and exchanges according to store policy.
  • Promoted specific items to drive sales and achieve add-on purchases.
  • Answered customers' questions about products, prices, and availability.
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Swept floors and removed trash from store premises on a regular basis.
  • Monitored customer traffic patterns to ensure efficient flow of customers through checkout lines.
  • Assisted customers in locating desired items throughout the store.
  • Assisted customers with loading purchases into their vehicles.
  • Organized shopping carts in designated areas for easy retrieval by customers.
  • Replenished stock on shelves, racks, and displays to maintain adequate inventory levels.
  • Greeted customers and answered questions about merchandise, services, and store policies.
  • Kept entrances clean of debris or clutter and cleaned up spills throughout store.
  • Organized carts in bay after returning from parking lot.
  • Ensured all carts are in working condition and reported any damages.

Education

Associate of Science - Nursing

Collin County Community College
Plano, TX

Bachelor of Science - Physical Therapy

Garden City University
Bengaluru, India

Skills

  • Inventory management
  • Prescription processing
  • Patient education
  • Customer service
  • Healthcare collaboration
  • Regulatory compliance
  • Data entry
  • Problem resolution
  • Team training
  • Attention to detail
  • Patient education and counseling
  • Pharmacy ethics
  • FDA drug safety guidelines
  • Verifying orders
  • Insurance reconciliation
  • Patient confidentiality
  • HIPAA
  • Drug inventory management
  • Processing payments
  • Stocking shelves
  • Pharmaceutical calculations
  • Pharmacy and customer records management
  • Insurance billing
  • Drug classification
  • Medicare and medicaid process
  • Insurance verification
  • Ordering and stocking medications
  • Drug safety
  • Quality assurance and control
  • Proper labeling procedures
  • Medication verification
  • Insurance claims processing
  • Effective communication
  • Time management
  • Conflict resolution
  • Team collaboration
  • Cash register operation
  • Tact and diplomacy
  • Problem solving
  • Purchase assistance
  • Shelf stocking
  • Credit card transactions
  • Cash management
  • POS system operation
  • Product merchandising
  • Quick learner
  • Receipt issuing
  • Accurate money counting
  • Professional appearance
  • Cash register maintenance
  • Bagging assistance
  • Personal service
  • Returns and exchanges
  • Store policies
  • Price verification
  • Cash handling expertise
  • Strong work ethic
  • ID verification
  • Display setup
  • Discount application
  • Loss prevention awareness
  • Reliability
  • Social perception
  • Adaptable and flexible
  • Active listening

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Malayalam
Native/ Bilingual
Tamil
Limited
Bengali
Elementary
Spanish
Elementary

Certification

  • Certified Pharmacy Technician

Timeline

Pharmacy Technician

Walmart
02.2025 - Current

Pharmacy Technician Trainee

Walmart
06.2024 - 02.2025

Front End Cashier

Sam's Club
12.2023 - 05.2024

Associate of Science - Nursing

Collin County Community College

Bachelor of Science - Physical Therapy

Garden City University

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