Jacob Carreira
Honolulu,HI
Summary
General Manager with extensive experience in improving customer satisfaction and optimizing team productivity. Skilled in crafting effective marketing strategies and organizing community events that contribute to business expansion.
Overview
5
5
years of professional experience
Work History
General Manager
Skull-Face Books & Vinyl
Honolulu, HI
12.2022 - 12.2025
- Oversaw daily operations for bookstore and vinyl shop, ensuring efficient workflow.
- Managed inventory and ordered stock regularly to maintain optimal product levels.
- Developed marketing strategies that increased customer engagement and foot traffic.
- Trained and mentored staff on effective sales techniques and product expertise.
- Coordinated community events and promotions to strengthen local involvement.
- Handled all aspects of business operations, including budgeting, staffing, and scheduling.
- Resolved customer complaints promptly while upholding high service quality standards.
- Educated employees on policies, procedures, and job responsibilities.
Manager
Tacos De Catcheton
Honolulu, Hawaii
04.2021 - 12.2022
- Supervised daily operations, ensuring adherence to quality service and food safety standards.
- Coordinated inventory management, maintaining optimal stock levels for efficient operations.
- Managed staff schedules and training programs to elevate team performance.
Education
Associate of Arts - Music
Seattle Central Community College
Seattle, WA05-2010
Skills
- Customer service
- Staff training
- Event coordination
- Team leadership
- Sales techniques
- Marketing strategy
References
References available upon request.
Affiliations
Music Events Coordinator
Timeline
General Manager
Skull-Face Books & Vinyl
12.2022 - 12.2025
Manager
Tacos De Catcheton
04.2021 - 12.2022
Associate of Arts - Music
Seattle Central Community College