JACOBE HILL
San Antonio,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
12
12
years of professional experience
Work History
RECEIVER/TRAINER
SPECS LIQUOR STORE
05.2022 - 11.2023
- Receiving shipments of products or materials and recording information, such as amount, in computer systems.
- Receiving and unpacking incoming shipments, storing items until they can be processed further, and making sure they are stored properly.
- Communicating with warehouse staff about shipment arrivals, processing needs, and other information that may be relevant to the warehouse operation.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Performing clerical tasks, such as typing, filing documents, and answering phones.
- Receiving and processing outgoing shipments by unpacking boxes, counting items, entering data into computer systems, and packaging items for shipment.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Train all new associates according to SOPs and processes Review and update training resources
- Identify areas of need and provide updates for SOP and training resources
- Complete and maintain training checklists and documents
- Provide feedback to Leadership 30/60/90 reviews
- When necessary, work within the operation to ensure goals are met
- Work with Vendors in returning damaged goods, and conducting inventory needs
- Operate through the software's telnet, word, & excel
- Conducting quarterly inventory
INSIDE ADJUSTER/ADMIN
RIGHT WAY PUBLIC ADJUSTING
05.2021 - 12.2021
- Professional claims handler/claims adjuster who advocates for the insured in assisting and negotiating that insured's insurance claim
- Negotiated and settled claims according to information presented through reports, research, and data verification.
- Managed all cliental documents with routine follow ups along with maintaining positive relations
- Documented date, parties involved and specific details about incidents.
- Analyzed policy provisions, legal documents and medical records.
- Contribute to maintaining call volume commensurate with unit objectives.
- Have a basic understanding of the insurance policy to answer policy inquiries as they pertain to losses.
- Assist adjusters by directing customers through the claims process and answering claims-related questions.
- Assist in handling various ongoing responsibilities of the unit, including ordering policy reports and mailing claim checks.
- Taught myself and trained coworkers on new software, specifically ClaimWizard.
- Proficiently handled all troubleshooting on software program, ClaimWizard, for coworkers.
- Routinely updated files and clientele for excel, claimwizard, and word
- Investigated insurance claims to determine liability and damages.
- Participated in training sessions related to new policies or procedures.
0811 SECTION CHIEF/CANNON CREWMAN
UNITED STATES MARINE CORPS
06.2016 - 11.2020
- To maintain and supervise the use, movement, and operations of the M777A2 howitzer cannon and all its personnel during foreign and domestic operations.
- Coordinated training sessions for staff on relevant topics such as customer service best practices or industry standards.
- Sorted and routed incoming correspondence and messages
- Maintained section records and logs with daily activity and incident information.
- Managed inventory to keep adequate supplies on hand for current and anticipated demand.
- Managed and coordinated the development, implementation, and evaluation of programs, policies, and procedures in a Section Chief role.
- Conducted performance reviews with direct reports to assess individual performance levels, identify areas of improvement and provide coaching as needed.
- Led fire team during infantry dismounted battle drills and situational training exercises
- Analyzed data from customer surveys to gain insights into user experience trends.
- Maintained 100% accountability of all assigned equipment worth more than $3 million
- Managed an estimated 50 subordinates or more
- Basic technical and mathematical skills for computing, communicating, and executing fire commands
- Performing duties involving hard technical skills as well as administrative and managerial skills
- Deployed to Okinawa and UK as a team leader to participate in conventional operations with 3rd battalion 12th Marines and NATO
SCAFFOLDER/HELPER
BRACE INTEGRATED SEVICES
09.2011 - 06.2016
- Removing debris from the work site and disposing of it properly
- Inspecting scaffolding to determine if repairs are needed
- Installing new scaffolding components such as posts, brackets, boards, or brackets to replace damaged parts of the scaffold
- Installing scaffolding on construction sites using hand tools such as hammers, drills, and saws
- Drew up plans and other instructions to determine how to assemble scaffolding in the proper configuration
- Making sure that scaffolding is set up properly and anchored securely to prevent injuries to workers or damage to materials
- Installing scaffolding on new construction sites or repairing existing scaffolding
- Inspecting scaffolds for defects such as loose bolts or damaged boards
- Assist lead welders in performing welding, thermal, and arc cutting operations
- Use grinder and scrapper to remove rough spots and mark the workpiece to ensure a smooth surface
- Assisted with installation of sheet metal and insulation
Education
BACHELOR'S DEGREE - BUSINESS/PROJECT MANAGEMENT
SOUTHERN NEW HAMPSHIRE UNIVERSITY
07.2025
HIGH SCHOOL DIPLOMA -
GRACE CHRISTIAN SCHOOL
05.2011
Skills
- Leadership
- Teamwork/Collaboration
- Inventory Restocking
- Record preparation
- Customer Service
- Inventory Management
- Shipping and receiving
- Merchandise identification
- Product Inspection
- Shipping coordination
- Adaptability
- Critical Thinking/Problem Solving
- Proficient with Microsoft excel, word, & PowerPoint
- Reliability/Communication
Timeline
RECEIVER/TRAINER
SPECS LIQUOR STORE
05.2022 - 11.2023
INSIDE ADJUSTER/ADMIN
RIGHT WAY PUBLIC ADJUSTING
05.2021 - 12.2021
0811 SECTION CHIEF/CANNON CREWMAN
UNITED STATES MARINE CORPS
06.2016 - 11.2020
SCAFFOLDER/HELPER
BRACE INTEGRATED SEVICES
09.2011 - 06.2016
BACHELOR'S DEGREE - BUSINESS/PROJECT MANAGEMENT
SOUTHERN NEW HAMPSHIRE UNIVERSITY
HIGH SCHOOL DIPLOMA -
GRACE CHRISTIAN SCHOOL
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