Jacobi Johnson

.

• Operations and Manufacturing - Rivian (Current Position)
• Experienced certified employee on all stations of Floorline and Underbdoy
• Trained on training new employees on each individual stations on EDV Floorline
• Worked 2nd shift EDV skilled in various other areas throughout the shop(HOL,UB,FM)
• Skilled on documenting training sheets and understand (JES) and why we use our systems
• Understand how to document downtime and use various spreadsheets to document data
• - Employed as a team member in operations and manufacturing department, responsible for ensuring smooth operations and resolving issues.
• - Demonstrated strong problem-solving skills by actively identifying and addressing potential issues, contacting appropriate personnel, or managing preventive maintenance.
• - Collaborated effectively with a diverse team to optimize productivity and achieve operational objectives.
• Skills:
• - Strong team collaboration and interpersonal skills
• - Effective problem-solving and conflict resolution abilities
• - Excellent communication skills, both verbal and written
• - Detail-oriented with a focus on efficiency and quality

• Delivered exceptional customer service by assisting guests with product inquiries and locating items.
• Collaborated with team members to ensure efficient store operations and maintain high merchandise standards.
• Managed inventory levels by restocking shelves and organizing backroom storage effectively.
• Trained new team members on operational procedures and customer engagement best practices.
• Assisted in visual merchandising efforts to create appealing product displays that drive sales.
• Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Maintained productive, efficient approach to all tasks.

• 1. Food Business (Year and a half)
• - Worked in a fast-paced food business environment, delivering exceptional customer service.
• - Developed strong communication and problem-solving skills while efficiently handling customer inquiries and resolving issues.
• - Maintained cleanliness and adhered to health and safety guidelines, ensuring a pleasant dining experience.
• Prepared and assembled high-quality ice cream desserts according to standard recipes.
• Managed inventory levels, ensuring freshness and compliance with food safety standards.
• Trained new staff on food preparation techniques and safety procedures.