Summary
Overview
Work History
Education
Skills
Professional Development & Affiliations
Timeline
Generic

Jacobite Nguyen

444 Chollo Court Apartment 29 Pleasant Hill,CA

Summary

Experienced business professional with over6 years in customer service and financial operations. Skilled in leadership, problem-solving, and client relations. Proven ability to improve processes, support organizational goals, and deliver results in dynamic environments. Seeking a business development role to drive growth and operational excellence.

Overview

3
3
years of professional experience

Work History

Operations Accountant Assistant

Wells Fargo
08.2023 - 12.2024
  • Reconciled and balanced bank accounts to ensure accuracy and compliance
  • Researched and resolved complex financial discrepancies with precision
  • Collaborated with peers and managers to achieve departmental goals
  • Handled customer and vendor disputes related to account reconciliation

Business Office Coordinator

Brookdale Memory Care
12.2022 - 02.2023
  • Ensured confidentiality and professionalism in handling sensitive business information
  • Streamlined administrative operations by managing executive schedules and coordinating travel
  • Enhanced office efficiency by optimizing communication and appointment management

Customer Service

Calidad Motors
07.2022 - 08.2022
  • Oversaw title processing and database management, ensuring timely delivery and accuracy
  • Supported sales teams by addressing client inquiries and delivering superior service
  • Maintained meticulous records of sales transactions for transparency and reporting

Teller

Shell Western State Federal Credit Union
12.2021 - 02.2022
  • Performed financial transactions efficiently while identifying sales opportunities
  • Delivered exceptional customer service to a high volume of clients, building lasting relationships
  • Utilized MS Excel to support various accounting and operational tasks

Education

Certification - Customer Service Management

Job Corps
San Jose, CA
04.2018

High School Diploma - undefined

Black Diamond High School
Pittsburg, CA
10.2014

Skills

  • Leadership & Strategic Planning
  • Business Development & Client Relations
  • Exceptional Communication & Networking
  • Financial Reconciliation & Process Improvement
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Team Collaboration & Independent Problem Solving

Professional Development & Affiliations

  • World Wide Group, WA - Personal Growth & Leadership2019 - Current
  • Toastmaster International, CA - Leadership & Public Speaking Training2024 - Current

Timeline

Operations Accountant Assistant

Wells Fargo
08.2023 - 12.2024

Business Office Coordinator

Brookdale Memory Care
12.2022 - 02.2023

Customer Service

Calidad Motors
07.2022 - 08.2022

Teller

Shell Western State Federal Credit Union
12.2021 - 02.2022

High School Diploma - undefined

Black Diamond High School

Certification - Customer Service Management

Job Corps

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Jacobite Nguyen