Jacob James Shifflett
Bon Aqua,TN
Summary
With a proven track record at AZP Multifamily, I excel in facilities and environmental management, enhancing operational efficiency by implementing robust maintenance schedules and leading teams to exceed targets. Expert in plumbing, electrical, HVAC systems, troubleshooting and fostering team leadership, I significantly reduce downtime and drive continuous improvement.
Overview
19
19
years of professional experience
Work History
Regional Maintenance Manager
AZP Multifamily
03.2019 - 10.2024
- Supervised safety, prevention and fire protection programs.
- Monitored building systems and directed preventive maintenance.
- Established clear procedures for handling repairs, planning maintenance and completing building updates.
- Supervised employee performance, preventive maintenance, and safety.
- Developed and implemented building operations and maintenance policies.
- Sourced outside contractors for special projects and oversaw bidding and selection processes.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Provided guidance to management regarding project bids for onsite improvements.
Maintenance Supervisor
AZP Multifamily
04.2013 - 03.2019
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised [Number] employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Maintenance Technician
AZP Multifamily
06.2006 - 04.2013
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Leasing Consultant
Barrington Plaza Multifamily
05.2005 - 06.2006
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Responded to requests and scheduled appointments for property showings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Verified tenant incomes and other information before accepting lease applications.
Education
High School Diploma -
Sesser-Valier
Sesser, IL06.2004
Skills
- Maintenance Scheduling
- Electrical Systems
- Environmental management
- Equipment Troubleshooting
- Asset Management
- Facilities Management
- Energy management
- HVAC Systems
- Team Leadership
Timeline
Regional Maintenance Manager
AZP Multifamily
03.2019 - 10.2024
Maintenance Supervisor
AZP Multifamily
04.2013 - 03.2019
Maintenance Technician
AZP Multifamily
06.2006 - 04.2013
Leasing Consultant
Barrington Plaza Multifamily
05.2005 - 06.2006
High School Diploma -
Sesser-Valier
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