Jacob Lartey Ashitey
New Orleans,LA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Branch Manager
Blancomet company Limited
Accra, Ghana
12.2012 - 06.2022
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Resolved escalated customer complaints in a timely manner.
- Established strong working relationships with external partners such as vendors and suppliers.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Assisted other branches when needed during peak periods or special projects.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Performed regular audits of financial records in order to ensure accuracy.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Factory Hand
Blancomet Company Limited
Accra, Ghana
12.2009 - 08.2012
- Performed routine maintenance and cleaning of factory equipment.
- Loaded and unloaded raw materials onto machines for processing.
- Inspected finished products for defects or inconsistencies.
- Ensured all safety protocols were followed while operating machines.
- Operated machinery to produce parts according to specifications.
- Recorded data related to production operations such as quantity, quality, and time used.
- Reported any issues with machinery or production processes to supervisors.
- Organized workstations and ensured adequate supplies were available at all times.
- Collaborated with other team members on projects and tasks as needed.
- Stacked finished products onto pallets for storage or distribution purposes.
- Maintained a clean working environment by sweeping floors, disposing of waste.
- Followed instructions from supervisors regarding daily tasks and assignments.
- Adjusted machine settings as needed to ensure optimal performance.
- Provided assistance in troubleshooting complex issues with machinery.
- Troubleshooted minor problems with machines or systems when necessary.
- Adhered to company policies regarding safe handling of hazardous materials.
- Utilized various tools such as wrenches, screwdrivers, hammers., when required.
- Maintained accurate records related to production output and quality control measures.
- Stored tools in correct areas to maintain safe and organized workstations.
- Attended regular training sessions to increase machine operating skills.
Education
Bachelor of Science - Port And Shipping Administration
Regional Maritime University
Ghana08.2021
Skills
- Sales Development
- Relationship Building and Management
- Performance Reviews
- Equipment Operation
- Active Listening
- Decision-Making
- Safety Protocol
- Proficient in MS Office
- Excellent Time Management Skills
- Processing Knowledge
Timeline
Branch Manager
Blancomet company Limited
12.2012 - 06.2022
Factory Hand
Blancomet Company Limited
12.2009 - 08.2012
Bachelor of Science - Port And Shipping Administration
Regional Maritime University
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