Jacob Lee Martinez
3109 E Mile 13 1/2 N Mercedes,Texas
Summary
Results-driven professional with expertise in inventory management, product display coordination, and quality control. Proven track record in managing perishable goods and enhancing customer experiences. Highly competent Perishable Manager with background in overseeing produce, dairy, meat, and frozen food departments. Strong skills in inventory management, product rotation, quality control, and staff supervision. Noted for improving operational efficiency and reducing waste while prioritizing customer satisfaction. Demonstrated ability to drive sales growth through strategic planning and effective merchandising displays.
Overview
14
14
years of professional experience
Work History
Medical Driver
Care First
San Antonio, Texas
01.2025 - 02.2026
- Delivered Medication to patients
- Ensured timely vehicle maintenance and cleanliness for safe operations.
- Followed safety protocols to guarantee patient comfort and security.
- Collaborated with team members to optimize transportation routes.
Parishable Manager
Dollar General Market
12829 mile 2 w mercedes , TX
01.2024 - 12.2025
- Coordinated product displays to improve customer accessibility and Visibility, boosting engagement with perishable items.
- Managed inventory of perishable products to ensure freshness and quality.
- Managed receiving, storage, and distribution of perishable food, ensuring optimal freshness and quality for customers.
- Executed daily financial transactions to maintain accurate store records and support operational efficiency.
- Executed key holder duties to manage store operations
Customer Service Assistant
HEB plus
Corpus Christi- Saratoga, Texas
08.2021 - 12.2022
- Guided customers through product inquiries and service requests to ensure satisfactory resolutions.
- Organized and restocked shelves to maintain optimal inventory levels and support sales.
- Resolved customer complaints through effective communication and problem-solving.
- Supported operations during peak hours to improve overall customer satisfaction.
Customer Service Assistant
HEB Grocery Store
Edinburg, Texas
06.2018 - 06.2021
- Assisted customers with inquiries and product selections.
- Managed inventory by restocking shelves and tracking product availability to ensure optimal stock levels.
- Acted as a personal shopper to assist customers in making informed purchasing decisions.
- Guided customers in finding desired products and services to enhance their shopping experience.
Volunteer
Edinburg Chamber of Commerce
Edinburg, Texas
01.2012 - 07.2016
- Served as ticket taker, runner, and parking attendant at Fiesta Edinburg Celebration, ensuring smooth event operations and guest satisfaction.
- Assisted with ticket sales and judging at the Texas Cook'em High Steaks Cook-off in Edinburg, ensuring fair evaluations and smooth operations.
- Answered telephone inquiries, assisted visitors with directions in City of Edinburg, and provided referrals to local businesses and tourism attractions.
Education
Major Business Administration -
Ecclesia College
Springdale, AR05-2020
High School Diploma -
Edcouch-Elsa High School
Edcouch, TX06-2017
Skills
- Perishable product handling
- Quality control
- Inventory management
- Product display coordination
- Familiarity with retail software
- Financial transaction management
- Client relationship management
- Customer service and organizational skills
Accomplishments
Baseball Varsity Team 2013-2016
*Team Captain 2016
*32-5A Pitcher of the Year 2014,2015,2016
*Team Captain 2016
*32-5A Pitcher of the Year 2014,2015,2016
Timeline
Medical Driver
Care First
01.2025 - 02.2026
Parishable Manager
Dollar General Market
01.2024 - 12.2025
Customer Service Assistant
HEB plus
08.2021 - 12.2022
Customer Service Assistant
HEB Grocery Store
06.2018 - 06.2021
Volunteer
Edinburg Chamber of Commerce
01.2012 - 07.2016
Major Business Administration -
Ecclesia College
High School Diploma -
Edcouch-Elsa High School