Jacob Lewis

Work History

State Fare Kitchen & Bar

03.2023 - Current

Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Formulated policies and procedures to streamline operations.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed budget implementations, employee evaluations, and contract details.
Trained new employees on proper protocols and customer service standards.

State Fare Kitchen & Bar

10.2022 - Current

Enforced quality assurance protocols to provide ideal customer experiences
Was responsible for handling cash and preparing deposits
Work closely with the General Manager and department heads to review activity, operating, and sales reports and make any necessary changes
Was able to quickly and effectively resolve issues in order to increase customer approval
Ensuring that employees adhere to the company's policies, procedures, and strategies
Was in charge of inventory purchases and restocking
Implemented full-scale business strategies that resulted in higher customer satisfaction and improved operational efficiency
Budget implementations, employee reviews, training, schedules, and contract negotiations were all things I was in charge of.

H-E-B

04.2021 - 10.2022

Oversaw change management activities for a department and a group of 5 to 12 people
Oversaw employee training and retraining in order to improve performance and business results
Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions
Used my customer service/hospitality expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty
Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
Devised, implemented, and tracked processes to improve long-term business success and profit margins
Excelled in every store position and backed up front-line staff on a regular basis to keep my knowledge current and relevant
Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions
Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that operations ran smoothly
Planned and created displays that showcased new items as well as holiday items.

Star Cinema Grill

01.2021 - 04.2021

Completed talent acquisition and management for internal/external placements
Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems
Created effective business plans to ensure that strategic decisions were in line with long-term goals
Am in charge of hiring, assigning, training, motivating, and terminating employees.

District Theatres

04.2017 - 01.2021

Improved operational success by hiring the right people, providing excellent training, adhering to food safety and sanitation regulations, and providing prompt customer service
Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams
Estimating costs and requisitions for food and beverages, purchasing supplies, equipment, and food and beverages
Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems
Reviewed performance data, including financial, sales, and activity reports, to monitor and measure productivity, goal progress, and activity levels
Created and implemented a high-quality work environment that was measured by employee satisfaction
Investigate and resolve complaints about food quality and service
Wrote and implemented a training manual for all of the employees
Supervising the cleaning and maintenance of all equipment and facilities, as well as ensuring compliance with all health and safety regulations
Trained, coached, and mentored staff to ensure that the new hire program was implemented smoothly
Was in charge of inventory, ordering exact quantities of stock and taking corrective action to increase profitability
Was in charge of managing, training, and motivating team members and managers to continually improve their knowledge and abilities
Maintained project quality with a hands-on management style.