Jacob McCaw

Work History

Gamestop

11.2024 - Current

Completed store opening and closing procedures.
Counted out cash drawers and balanced totals.
Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
Improved customer service by projecting friendly and knowledgeable attitude.
Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
Received and counted money.
Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
Opened inventory boxes and restocked shelves.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Accepted and processed customer returns.

Mayco International

12.2022 - 01.2024

Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Motivated team members to surpass their targets, recognizing and rewarding their achievements.

Antolin Shelby

05.2020 - 09.2021

Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
Contributed to overall team success by meeting daily production targets consistently.
Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.

Dickies BBQ Pit

04.2018 - 05.2020

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.

Webasto Convertibles USA

03.2015 - 12.2017

Followed good manufacturing processes (GMPs).
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
Prioritized employee safety to reduce incidents.
Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
Supervised production staff of 20 members.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Christine’s Cuisine

02.2012 - 01.2015

Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Maintained well-organized mise en place to keep work consistent.
Placed orders to restock items before supplies ran out.
Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Handled and stored food to eliminate illness and prevent cross-contamination.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.