Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacobo Encinias

Las Vegas,NM

Summary

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

12
12
years of professional experience

Work History

Office Manager

Phoenix Ranch LLC
08.2022 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintain working relationship with CPA
  • Maintain Cattle Inventory
  • Maintain Feed Orders and Supply

Office Manager

Highland Construction & Investments
06.2013 - Current
  • I am responsible for estimates, job costing, invoicing, payments, business accounting, payroll, customer relations, employee relations, maintaining client job records, employee records, insurance records
  • Ordering of materials for jobs, ordering supplies for office
  • Maintain business web site
  • Build and execute Excel spreadsheets
  • Maintain correspondence with suppliers and sub-contractors
  • Able to use accounting software, computer software, Payroll software
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.

Property Manager

Highland Real Estate
06.2013 - Current
  • As part of my duties with Highland Construction LLC as Office Manager, I am responsible for property management of 30 rental units consisting of both residential and commercial
  • I am responsible for leasing properties, collecting monthly rents, property maintenance and repairs, cleaning of units, insurance on units, property taxes associated with units, correspondence with tenants, accounts payable and accounts receivable
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Office Clerk

Bright Beginnings Child Development Center
10.2012 - 08.2022
  • As part of my duties with Highland Construction, from June 2013 to 2022
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Input data into spreadsheets and databases.
  • I am also responsible for payroll, accounts payable, accounts receivable
  • Correspondence and requests between Owner and Director
  • Light maintenance

Education

Some College - Business/Office Administration

Luna Community College
Las Vegas, NM
01.2012

Diploma - General Studies

West Las Vegas High School
Las Vegas, NM
05.1987

Skills

  • Microsoft Office
  • Journal Entries
  • Sales
  • Accounts Payable
  • Payroll
  • Property Leasing
  • Data Entry
  • Management
  • Accounting Software
  • Sage
  • Accounts Receivable
  • Bank Reconciliation
  • Microsoft Excel
  • Account Reconciliation
  • Office Management
  • Property Management
  • General Ledger Accounting
  • Human resources
  • Bookkeeping
  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Account reconciliation
  • Credit and collections
  • Mail handling
  • Scheduling
  • Financial reporting
  • Financial tracking
  • Expense reporting
  • Financial accounting
  • Report preparation
  • Banking operations
  • Office management software
  • MS office

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Manager

Phoenix Ranch LLC
08.2022 - Current

Office Manager

Highland Construction & Investments
06.2013 - Current

Property Manager

Highland Real Estate
06.2013 - Current

Office Clerk

Bright Beginnings Child Development Center
10.2012 - 08.2022

Diploma - General Studies

West Las Vegas High School

Some College - Business/Office Administration

Luna Community College

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Jacobo Encinias