Knowledgeable LVN student known for high productivity and efficient task completion. Possess specialized skills in patient care, wound dressing, and medication administration. Excel in communication, empathy, and time management, ensuring exceptional patient support and teamwork in fast-paced healthcare settings.
Overview
7
7
years of professional experience
Work History
Licensed Vocational Nursing Student
Austin Community College
Austin, TX
06.2025 - 12.2026
Currently enrolled in the Austin Community College LVN Program. Expected graduation date is 12/2026.
Monitor Technician
Roto-Rooter
Austin, Texas
06.2024 - 05.2025
Arrived at the customer's home as scheduled for a moisture inspection after water mitigation services were completed.
Inspected and monitored the site of moisture, and engaged and educated customers on insurance coverage standards, as well as the Roto-Rooter drying process and protocol.
Emotionally supported customers through the entire drying process, each day of monitoring.
Collected moisture readings each day and uploaded all information into the company software.
Promptly completed the drying project at each home, utilizing all safety guidelines provided by Roto-Rooter with the utmost level of customer care and satisfaction.
Ensured the project was completed to the customer's satisfaction, signed out the customer with Roto-Rooter completion paperwork, and collected all equipment in a timely, efficient manner.
Medical Billing Assistant
Sonic Reference Laboratories
Round Rock, Texas
03.2022 - 03.2023
Processed medical billing claims for laboratory services and tests.
Verified patient information and insurance details for accuracy.
Utilized billing software to input and track claims efficiently.
Ensured compliance with healthcare regulations in billing practices.
Verified insurance coverage and eligibility for medical services rendered.
Reviewed Explanation of Benefits statements from insurers for accuracy against charges submitted to ensure proper reimbursement was received.
Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Experience with Misys and Athena software.
Stocking Associate
At Home Decor Superstore
Cedar Park, Texas
05.2020 - 10.2021
Organized merchandise on shelves and displays for optimal customer access.
Assisted in unloading shipments and stocking items in designated areas.
Maintained cleanliness and organization of storage areas and sales floor.
Collaborated with team members to ensure timely restocking of popular items.
Provided excellent customer service by answering inquiries about product locations.
Participated in team meetings to discuss stock management strategies and improvements.
Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
Cashier
PetSmart
Cedar Park, Texas
07.2019 - 10.2020
Processed customer transactions efficiently and accurately using point-of-sale systems.
Assisted customers in selecting pet products and provided product knowledge.
Handled cash, credit, and refund transactions while ensuring proper cash management.
Addressed customer inquiries and resolved issues to ensure satisfaction during visits.
Master Area of Study Advising Specialist at Austin Community College, Round RockMaster Area of Study Advising Specialist at Austin Community College, Round Rock