Jacob Robert Kramer, Jr
Denver,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Am analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success..
Overview
24
24
years of professional experience
Work History
Professional CDL Truckdriver
Denver Logistics LLC
06.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Owner/Operator Truck Driver
Kramer Karriers, Inc
07.2018 - 06.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Depot Manager
Matheson Gas
07.2012 - 07.2018
- Ensured compliance with company policies, safety regulations, and industry best practices.
- Tracked and reported both individual and department productivity, quality and staffing levels and reported progress and concerns.
- Analyzed operational data to identify areas for improvement and implement necessary changes.
- Initiated new program tracking and compliance with existing SOPs.
- Researched new tools and developed new SOPs to continue growth.
- Increased overall depot performance by analyzing key metrics and implementing targeted improvement strategies.
- Maintained accurate records of inventory levels, shipments, deliveries, and other essential documentation for the depot's operation.
- Developed strong relationships with suppliers to negotiate favorable pricing and delivery terms for the depot.
- Collaborated cross-functionally with other departments to address operational challenges and drive continuous improvement initiatives.
Production Technician
Air Liquide USA
05.2011 - 07.2012
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
- Performed regular calibration checks on instruments ensuring precision measurements throughout the production process.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Participated in root cause analysis investigations for recurring issues, identifying solutions to prevent recurrence.
- Maintained accurate records of production data, enabling informed decision-making based on real-time insights.
- Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions.
- Lubricated and cleaned parts to perform routine maintenance on production equipment.
CEO
Delmarva Pole Building Supply, Inc
01.2006 - 10.2008
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Drove significant cost reductions while maintaining product quality, negotiating favorable contracts with suppliers.
Operations Executive
Delmarva Pole Building Supply, Inc
02.2001 - 01.2006
- Collaborated on operational support tasks to achieve common goal.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Improved employee retention rates by creating a positive work environment and offering professional development opportunities for staff members.
- Managed budgets effectively while balancing competing priorities, ensuring optimal allocation of resources towards critical projects.
Education
GED -
Ephrata Senior High School
Ephrata, PA01.1986
Skills
- Professionalism and Work Ethic
- Self-motivation and discipline
- Paperwork coordination
- Organizational abilities
- Critical Thinking Capacity
- Route Planning
- Fuel efficiency maximization
- Freight documentation mastery
- Strong Work Ethic
- Dependable and reliable
- Equipment Operation
- Customer-Oriented
- Accurate record keeping
- GPS and route planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 29 staff members.
Affiliations
- PA ARNG
Languages
German
Limited Working
Timeline
Professional CDL Truckdriver
Denver Logistics LLC
06.2024 - Current
Owner/Operator Truck Driver
Kramer Karriers, Inc
07.2018 - 06.2024
Depot Manager
Matheson Gas
07.2012 - 07.2018
Production Technician
Air Liquide USA
05.2011 - 07.2012
CEO
Delmarva Pole Building Supply, Inc
01.2006 - 10.2008
Operations Executive
Delmarva Pole Building Supply, Inc
02.2001 - 01.2006
GED -
Ephrata Senior High School
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