Jacob Tyler Owens
Summary
Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet team goals. Seeking learning opportunity in the field of engineering to accompany college courses.
Overview
9
9
years of professional experience
Work History
Senior Relationship Banker
Truist Bank
02.2022 - Current
- Strengthened client relationships by providing personalized financial solutions and exceptional customer service.
- Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
- Managed a portfolio of high-value clients, ensuring their satisfaction and retention.
- Developed new business by actively prospecting potential customers and maintaining strong referral networks.
- Collaborated with branch team members to achieve sales targets and improve overall performance.
- Resolved complex customer issues, resulting in increased trust and loyalty among clients.
Relationship Banker II
Bank Independent
04.2015 - 09.2021
- Adapted products and services to suit customers' changing financial circumstances.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
Education
Bachelor of Science - Mechanical Engineering
The University of Alabama
Tuscaloosa05.2026
No Degree - Pre-Engineering
Calhoun Community College
Huntsville08.2024
High School Diploma -
East Limestone High School
Athens05.2013
Skills
- Client Retention
- Decision Making
- Financial Planning
- Organizational Skills
- Mathematical Skills
- Analytical Thinking
- Effective Communication
- Time Management
- Problem Solving
- Conflict Resolution
- Team Leadership
- Relationship Building
Timeline
Senior Relationship Banker
Truist Bank
02.2022 - Current
Relationship Banker II
Bank Independent
04.2015 - 09.2021
Bachelor of Science - Mechanical Engineering
The University of Alabama
No Degree - Pre-Engineering
Calhoun Community College
High School Diploma -
East Limestone High School
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