Jacob Walker
Fayetteville,NC
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
7
7
years of professional experience
Work History
FOH & BOH Team Leader
Chick Fill A
10.2018 - 08.2021
- Trained and mentored new staff on customer service protocols and operational procedures.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Supervised team operations to ensure efficient workflow and high-quality service delivery.
Overnight Stocker
Walmart
08.2021 - 04.2022
- Organized and stocked merchandise to ensure optimal product availability and visibility.
- Collaborated with team members to maintain inventory accuracy and efficient stock rotation.
- Developed streamlined workflows for overnight stocking tasks, improving team productivity.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
United States Army
US Army
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
GED -
Wayne High School
Dayton, OHSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Excellent communication
Timeline
United States Army
US Army
05.2022 - Current
Overnight Stocker
Walmart
08.2021 - 04.2022
FOH & BOH Team Leader
Chick Fill A
10.2018 - 08.2021
GED -
Wayne High School
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