Dedicated and adaptable professional leader with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Store Manager
Urban Outfitters
Huntington Station, NY
08.2021 - Current
Built a high-performing team recruiting and developing 30 sales and operations employees
Boosted sales by 20% through training and performance coaching on building connections with clients through needs-centered selling and service skills
Designed floor layouts and product displays to capture attention so that customers respond and interact with the products to maximize sales.
Improved staff productivity through training, new product development, and implementation of sales tools.
Assistant Manager
Urban Outfitters
Paramus, NJ
07.2019 - 08.2021
Collaborated with the visual team to develop and implement merchandising strategy and plans to drive profitability
Oversaw efficient receiving and inventory management to keep stock within optimal levels and improve operating efficiency
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Assistant Manager
American Eagle Outfitters
Shreveport, LA
08.2014 - 06.2019
Hired and scheduled staff to meet business needs and demand
Coordinated with store manager to initiate strategies to achieve sales and profit goals
Maintained store appearance, including rack and shelving organization and planogram planning
Planned and executed promotional events in-store to increase business and sales revenues
Shift Leader/Merchandising Leader
American Eagle Outfitters
Shreveport, LA
08.2013 - 08.2014
Allocated tasks to employees on a daily basis and monitored activity and task completion
Maintained visually appealing and effective displays
Completed skilled visual merchandising of new and restocked products to maximize brand appeal and sales
Education
Bachelor of Science - Marketing
Louisiana State University At Shreveport
Shreveport, LA
12.2022
Skills
Problem solving
Identifying sales trends
Retail buying
Microsoft Office Suite
Driving business growth
Leadership development
Schedule Management
Customer Relationship Management (CRM)
Strategic Merchandising
Timeline
Store Manager
Urban Outfitters
08.2021 - Current
Assistant Manager
Urban Outfitters
07.2019 - 08.2021
Assistant Manager
American Eagle Outfitters
08.2014 - 06.2019
Shift Leader/Merchandising Leader
American Eagle Outfitters
08.2013 - 08.2014
Bachelor of Science - Marketing
Louisiana State University At Shreveport
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