Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacoby Mayweather

Houston,TX

Summary

Administrative professional and leader with 9 years of experience supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional that exemplifies multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques which increase productivity, reduce labor and maintain business integrity and quality of service across various environments. Highly dependable, ethical and reliable support specialist and leader that excels in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Administrative Manager

US Navy
07.2020 - 07.2023
  • Created and updated records and files to maintain document compliance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Handled incoming and outgoing mail.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Prepared project documents, reports and brochures.
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
  • Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
  • Maximized quality assurance standards and controlled downtime to meet revenue targets.
  • Scheduled meetings booked meeting rooms and prepared meeting agendas.
  • Conducted research to assist with routine tasks and special projects.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Created and printed legal documents for attorneys to review.
  • Completed data entry of legal documents into electronic filing systems.
  • Developed and maintained positive relationships with clients and colleagues.
  • Assisted with preparation of trial materials and documents.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Diligently edited legal correspondence for grammar and spelling.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Planned and organized internal and external events, meetings and conferences.
  • Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Verified customer information for orderly, up-to-date online systems.
  • Met department budgets by monitoring and reporting on office expenses.
  • Streamlined and improved administrative operations by identifying automation opportunities.
  • Organized and updated databases, records and other information resources.
  • Created organized filing system to manage department documents.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Created reports, presentations and other materials for executive staff.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Cross-trained to cover other personnel staff duties to facilitate office management.
  • Oversaw electronic processing to deliver appropriate paychecks and benefits to employees.
  • Designed and implemented internal training for supervisors and other personnel.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Managed daily revenue breakdown and voucher audit reports for accounting department.
  • Monitored daily posting of transportation revenue charges and other special arrangements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Complied with company standards while preparing internal, informal and official documentation.
  • Maintained thorough and accurate records of transactions.
  • Interviewed and qualified clients to determine international travel and lodging needs and recommended points of interest to maximize travel experiences.
  • Reviewed, input and paid invoices for travel-related services.
  • Kept staff passports, visa information and other paperwork current and organized for easy access and use.
  • Arranged hotel accommodations, cars or drivers and all related documentation.
  • Set up domestic and international flights for staff and contractors.
  • Verified and finalized arrangements to deliver smooth and efficient travel for employees.
  • Added special requests and reward program information into system, verifying inclusion in travel planning.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Developed and implemented effective lesson plans to cover necessary material.
  • Identified training needs and planned classes accordingly.
  • Acted as training subject matter expert and provided extensive technical support to different departments.
  • Trained and mentored [Number] new personnel hired to fulfill various roles.
  • Developed lesson plans, instructional materials and written practice tests for [Type] and [Type] training courses.

Administrative Specialist

US Navy
06.2016 - 07.2020
  • Created and updated records and files to maintain document compliance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Handled incoming and outgoing mail.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Conducted research to assist with routine tasks and special projects.
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
  • Assisted with design and implementation of internal training for supervisors and other personnel.
  • Designed and implemented internal training for supervisors and other personnel.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Generated reports to track employee time and attendance.
  • Maintained confidentiality of employee records and payroll information.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Examined doors, windows and gates to verify security.

Administrative Secretary

US Navy
12.2013 - 06.2016
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created and updated records and files to maintain document compliance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Screened visitors and issued badges to maintain safety and security.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Education

Thurgood Marshall High School
Missouri City, TX

Skills

  • Project Management
  • Critical Thinking
  • Workflow Planning
  • Strategic Planning
  • Documentation
  • Coaching and Training
  • Administration and Reporting
  • Research
  • Customer Care
  • Office Management
  • Database Administration
  • Account Reconciliation

Certification

Google IT Support Certification

Bartending/Mixology Certification

Timeline

Assistant Administrative Manager

US Navy
07.2020 - 07.2023

Administrative Specialist

US Navy
06.2016 - 07.2020

Administrative Secretary

US Navy
12.2013 - 06.2016

Thurgood Marshall High School

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Jacoby Mayweather