Jacoby Newman
Desoto,Texas
Summary
Motivated student eager to leverage academic knowledge in real-world applications, demonstrating strong communication and teamwork skills. A customer-focused individual with a passion for delivering exceptional service and improving customer satisfaction, consistently addressing concerns effectively. Committed to contributing fresh perspectives and a robust work ethic within collaborative environments.
Overview
2
2
years of professional experience
Work History
Host
Outback Steakhouse
DeSoto, TX
10.2024 - Current
- Received and recorded patrons' dining reservations.
- Assigned patrons to suitable tables according to server rotation.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Hospitality Team Member
Fairfield Inn
Waxahachie, TX
06.2024 - 07.2024
- Assisted guests with inquiries, supported check-in/check-out procedures, and ensured a welcoming environment, contributing to a positive guest experience
Team Member
Chocolate Mint Foundation
Desoto, TX
06.2023 - 08.2023
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Managed incoming calls during busy shifts.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Took reservations from patrons by phone or online.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
High School Diploma -
Life High School
Waxahachie, TX05.2025
Skills
- Customer service
- Team collaboration
- Inventory Management
- Food safety
- Hospitality
- Adaptable to change
- Workflow optimization
- Front of house organization
Timeline
Host
Outback Steakhouse
10.2024 - Current
Hospitality Team Member
Fairfield Inn
06.2024 - 07.2024
Team Member
Chocolate Mint Foundation
06.2023 - 08.2023
High School Diploma -
Life High School
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