Jacoby Rayford
Dallas,TX
Summary
Results-driven Quality Assurance Analyst with a proven track record at Air Liquide USA, adept at implementing automated testing solutions and enhancing quality processes. Skilled in data analysis and collaboration, I effectively reduced customer complaints through proactive issue identification, ensuring product excellence and customer satisfaction. Strong problem solver committed to continuous improvement.
Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs. Highly reliable with expertise in software testing, process improvement, and risk management.
Professional with proven track record in military environments, adept at executing strategic operations and maintaining high standards. Strong focus on team collaboration and achieving results in dynamic situations. Skilled in tactical planning, problem-solving, and adapting to changing needs. Known for reliability and effective communication within diverse teams.
Overview
29
29
years of professional experience
Work History
Quality Assurance Analyst
Air Liquide USA
02.2023 - 11.2025
- Developed and executed test plans to ensure software quality and functionality.
- Collaborated with cross-functional teams to identify and resolve defects.
- Conducted regression testing to verify system integrity after updates.
- Implemented automated testing solutions to enhance efficiency in quality assurance processes.
- Analyzed user requirements and specifications to create comprehensive test cases.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
- Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
- Input test results to relational database management software for use in metadata compilation and study and consultation in future test design.
- Kept scripts and test cases updated with current requirements.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Incorporated delivery requirements into planning of testing schedules.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Developed and maintained documentation for quality control processes and procedures.
- Inspected finished products for overall quality and adherence to customer specifications.
- Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
- Utilized problem-solving skills to identify trends in data that indicated potential areas requiring attention or modification within the manufacturing process.
Water Treatment Specialist
US Army
02.1997 - 05.2022
- Conducted water quality testing to ensure compliance with environmental regulations.
- Implemented maintenance schedules for treatment facility equipment, enhancing operational efficiency.
- Developed training materials for new personnel on water purification processes and safety protocols.
- Managed chemical inventory and dosing systems to optimize treatment effectiveness and safety standards.
- Conducted routine inspections of facilities and equipment to identify potential hazards or areas requiring improvement.
- Reduced operational costs for the facility by conducting regular maintenance checks and addressing issues promptly.
- Assisted in water reconnaissance and site preparation.
- Performed water quality analysis, testing and verification.
- Maintained water treatment equipment.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Oversaw reverse osmosis systems used to treat drinking water.
- Coordinated training exercises to enhance soldier skills and unit cohesion.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Reduced equipment loss rates by implementing strict inventory management procedures and conducting regular inspections.
- Successfully completed multiple deployments in various regions worldwide, adapting to diverse environments and cultures while maintaining peak performance levels.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Upheld US ARMY dress and appearance regulations for professional appearance.
- Maintained required level of proficiency in use of firearms.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Managed weapon handling, delivery, and shipping systems.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Conducted pre-trip inspections to identify mechanical issues, enhancing vehicle reliability and performance.
- Operated and maintained military cargo vehicles, ensuring adherence to safety protocols and operational guidelines.
- Demonstrated adaptability in handling various weather conditions, traffic patterns, and road types while preserving safety measures.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Education
High School Diploma -
Cedar Hill Highschool
Cedar Hill, TXSkills
- Quality assurance
- Quality processes
- Data analysis
- Mentoring and training
- Collaboration and communication
- Project management
- Improvement recommendations
- Critical thinking
- Quality management
- Best practices and methodologies
- Requirements review
- Peer relationships
- Teamwork and positive attitude
- Documentation skills
- Decision-making
- Team collaboration
- Test implementation
- Workload management
- Test scheduling
- Strong problem solver
- Results and Deadline-driven
- Military discipline
- Physical fitness
- First aid proficiency
- Vehicle operation
- Strategic thinking
- Documentation and reporting
- Equipment management
- Equipment maintenance
- Records review
- Instructional development
- Materials management
- Training and development
- Asset protection
- Storage procedures
- Safety regulations
Timeline
Quality Assurance Analyst
Air Liquide USA
02.2023 - 11.2025
Water Treatment Specialist
US Army
02.1997 - 05.2022
High School Diploma -
Cedar Hill Highschool