Jacoby Williams
Austin,TX
Summary
Stand out individual with multiple years of successful experience in business, transaction(s), customer service, supply, and demand. I am seeking a position with a company where I can perform to the best of my abilities and knowledge, to grow with the company and become an asset to the organization. Extremely motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Comfortable with rotating shifts and availability to accommodate efficient production.
Overview
10
10
years of professional experience
Work History
Leasing Manager
Hilltop Residential
05.2024 - Current
- Grew occupancy from 78% to 94%
- Actively sourced and engaged prospective tenants through various channels including online listings, referrals, and open houses
- Conducted property tours and showcased amenities, addressing questions and highlighting key features
- Assisted prospective tenants with the application process, including gathering and verifying necessary documentation
- Reviewed and assessed rental applications, performed background checks, and evaluated creditworthiness
- Prepared and processed lease agreements, renewals, and terminations in accordance with company policies and legal regulations
- Provided exceptional customer service to prospective and current tenants, addressing concerns and fostering positive relationships
- Coordinated with the property management team to ensure seamless operations and tenant satisfaction
- Generated regular reports on occupancy rates, rental income, and property performance
- Analyzed market trends and provided recommendations for improvements and adjustments
- Managed administrative duties such as filing, data entry, and office organization to support leasing operations
Pharmacy Technician
Victory Medical Pharmacy
03.2024 - 05.2024
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
- Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system
- Provided customer service to patients by answering questions about medications and health-related topics
- Managed filing of prescriptions, both electronically and manually
- Prepared and processed medical insurance claim forms and records
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Leasing Agent
BG Multifamily
12.2023 - 04.2024
- Greeted prospective tenants, answered questions, and provided tours of the property
- Answered calls and responded to inquiries from various parties using strong active listening and open-minded questioning skills to resolve problems
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
- Remained aware of construction and maintenance projects and notified appropriate individuals of project updates Delays and schedule changes
- Settled tenant conflicts using persuasive communication skills and experts knowledge of leasing agreements
- Prepared lease paperwork and obtained signatures and first payments from new residents
Pharmacy Customer Service Representative
Walgreens
05.2020 - 12.2023
- Processing orders, forms, applications, and requests
- Supported pharmacist in preparing daily prescriptions
- Inventory analysis and prepared expired drugs for return
- Answered customer questions about prescribed and OTC medications
- Training new employees, and cross-training with several departments
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries
- Assisted customers in navigating insurance claims, resulting in fewer denials and improved coverage understanding.
Administrative Assistant
Word Of Life International
07.2016 - 03.2022
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Social media marketing and event planning
- Coordinated travel arrangements and completed expense reports for travel reimbursement
- Executed on-time, under-budget projects by solving complex issues for senior leadership
- Provided secretarial and office management support while building cooperative working relationships
Scheduling Coordinator
PP&N Catering
06.2015 - 01.2017
- Completed timely changes and updates to schedules in central scheduling system
- Communicated with clients and staff to inform of schedule changes, cancellations or additions
- Planned catering events and venue walk throughs
- Maintained confidentiality while processing personal information
- Organized meetings scheduled appointments with potential clients
Education
Social Sciences
Wake Technical Community College
Raleigh, NC12.2024
Skills
- Training and Development
- Resident relations
- Attention to Detail
- Resourceful and Analytical
- Strategic Planning
- Operational and Financial Reporting
- Project Coordination
- Negotiation expertise
- Maintaining closing ratios
- Social media marketing
- Clerical skills
Timeline
Leasing Manager
Hilltop Residential
05.2024 - Current
Pharmacy Technician
Victory Medical Pharmacy
03.2024 - 05.2024
Leasing Agent
BG Multifamily
12.2023 - 04.2024
Pharmacy Customer Service Representative
Walgreens
05.2020 - 12.2023
Administrative Assistant
Word Of Life International
07.2016 - 03.2022
Scheduling Coordinator
PP&N Catering
06.2015 - 01.2017
Social Sciences
Wake Technical Community College
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