Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacoia Brantley

Green Bay

Summary

Diligent cook with 10 years of experience in food service and customer service, with 1 year of kitchen management. Proven ability to multitask and manage time effectively while maintaining high standards of food safety and quality. Demonstrated leadership skills in communication and conflict resolution, enhancing team performance in fast-paced environments. Currently pursuing a degree in Hospitality Management to further refine culinary expertise and customer satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cook

Green Bay Rehabilitation Hospital
Green Bay, WI
07.2025 - Current

Assisted in preparing large meals for events and gatherings. Supported kitchen staff in managing food inventory and supplies. Collaborated with team members to ensure timely meal service.

Organized and stored inventory in designated locations.

Facilitated patient and staff interactions to enhance service delivery.

Assisted in maintaining cleanliness and organization of workspaces. Supported team members in achieving a tidy environment. Contributed to overall hygiene standards through regular cleaning tasks.

Cook

Willow Creek Behavioral Health
Green Bay, WI
03.2024 - 07.2025
  • 1. Working with patients and staff, serving them.
  • Prepared nutritious meals adhering to dietary restrictions and health guidelines.
  • Maintained cleanliness and organization in kitchen environment to ensure food safety.
  • Collaborated with healthcare staff to address patient dietary needs effectively.
  • Implemented new cooking methods that enhanced meal presentation and flavor profiles.
  • Ensured compliance with local health regulations through regular kitchen inspections.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Prep Cook

1919 Kitchen and Tap
Green Bay, WI
07.2018 - 10.2024
  • Multitasking with Time Management
  • Leadership skills in communication and conflict resolution
  • Adaptability and ability to work under pressure
  • Problem solving with creative thinking
  • Basic math skills

Office Assistant

Northeast Wisconsin Technical College
Green Bay, WI
09.2019 - 05.2020

Cleaning classrooms

Oversaw management of incoming and outgoing correspondence to ensure efficient mail operations.

Managed incoming phone calls to ensure efficient communication and customer support.

Assisted customers with inquiries and issues to enhance satisfaction. Provided timely solutions to support customer needs. Collaborated with team members to improve service delivery.

Shift Lead

Marcos Pizza
Green Bay, WI
07.2016 - 07.2018
  • Following food safety protocols
  • Preparing and properly containing food
  • Inventory and Stocking
  • Scheduling
  • Phone work including talking with customers, taking orders and placing product orders

Education

Some college - Hospitality Management

NWTC
Green Bay, WI
01.2026

Skills

  • Executed fundamental mathematical operations to ensure accuracy in calculations
  • Professionalism when greeting and serving guests
  • Ensured compliance with food safety regulations and standards
  • Executed diverse culinary techniques to create innovative dishes
  • Leveraged over 10 years of kitchen experience to enhance culinary operations
  • Integrity and way of conduct
  • Executed food preparation processes to ensure timely service delivery
  • Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
  • Oversaw team operations and ensured adherence to organizational standards
  • Sincerity when working with staff and customers
  • Oversaw food service operations, ensuring high standards of quality and efficiency
  • Assisted teams in completing projects on schedule and within budget Supported project coordination efforts to enhance team collaboration Contributed to problem-solving initiatives to improve project outcomes
  • Utilized Microsoft Office applications to assist in document creation and data management Supported team members in organizing presentations and reports Aided in maintaining accurate records and schedules
  • Accountability in her actions
  • Oversaw food production operations, ensuring quality and efficiency standards were met
  • Assisted in meal preparation and ingredient organization Supported kitchen staff in maintaining cleanliness and order Contributed to menu planning by providing feedback on dishes
  • Oversaw shift operations to ensure efficient workflow and team performance
  • Operated cash register efficiently to process customer transactions Assisted customers with inquiries and provided support during checkout Maintained accurate cash drawer and balanced register at end of shifts
  • Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
  • Oversaw team operations and ensured adherence to organizational standards
  • Customer service
  • Respectful demeanor
  • Supervising experience

Certification

  • Driver's License April 2023 to September 2025
  • Restaurant Management Certificate May 2022 to Present

Timeline

Cook

Green Bay Rehabilitation Hospital
07.2025 - Current

Cook

Willow Creek Behavioral Health
03.2024 - 07.2025

Office Assistant

Northeast Wisconsin Technical College
09.2019 - 05.2020

Prep Cook

1919 Kitchen and Tap
07.2018 - 10.2024

Shift Lead

Marcos Pizza
07.2016 - 07.2018

Some college - Hospitality Management

NWTC