JaColby Buchanan
Houston,TX
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Double and single axel 18 wheelers and 53ft trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Proven track record of delivering within specified time frames. Quick learner with management potential.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dedicated Driver
Knight Transportation
20431 Franz Rd, Katy, TX 77449
04.2024 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
CDL Truck Driver
Coke Cola
Houston, TX
06.2021 - 04.2024
- Achieved timely deliveries by planning efficient routes and adhering to schedules.
- Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Reduced fuel consumption with strategic route planning and conscientious driving habits.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Safely navigated various weather conditions and road hazards, prioritizing the safety of cargo and fellow motorists.
- Completed regular maintenance checks on the truck to prevent breakdowns and reduce downtime.
- Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
- Contributed to positive company reputation by providing exceptional customer service during interactions with clients.
- Managed proper loading and unloading of cargo, adhering to weight limits and securing loads for safe transport.
- Assisted with training new drivers on company policies, safety protocols, and best practices for CDL truck driving.
- Implemented time management skills to balance multiple deliveries within tight deadlines without compromising quality or safety.
- Actively participated in ongoing professional development courses related to CDL truck driving, staying up-to-date on industry changes.
- Coordinated with warehouse personnel to ensure secure handling of cargo throughout the transportation process.
- Developed strong relationships with clients through consistent communication and timely updates on delivery status.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Completed on-time deliveries by choosing best and most efficient routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Warehouse Associate Team Lead
Labatt Food Service
Houston, TX
01.2020 - 06.2021
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Operated PC and RF-based computer systems for inventory management.
- Assembled and filled more than 40,000 cases per day and prepared all shipping documentation.
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Enhanced warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined order processing for faster customer service and improved satisfaction rates.
- Reduced workplace accidents through strict adherence to safety protocols and regular equipment maintenance.
- Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.
- Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
- Monitored inventory levels closely, proactively addressing potential shortages or overstock situations.
- Responded quickly to urgent requests from sales teams, expediting orders as needed without compromising on quality or accuracy.
- Resolved issues related to customer returns, damaged goods or incorrect shipments promptly and professionally, maintaining positive relationships with clients.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Improved warehouse efficiency by streamlining processes and optimizing team workflows.
- Enhanced inventory accuracy through regular cycle counts and thorough recordkeeping.
Customer Service Associate Team Leader
Trader Joe's
Washington, DC
02.2019 - 12.2019
- Operated in dynamic, high-volume environments to provide skilled assistance to more than fifty customers each day.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
- Trained in loss prevention, visual merchandising and general sales skills.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Streamlined team workflow for improved efficiency in handling customer inquiries and resolving issues.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
Healthcare Representative
Howard University Health Sciences
Washington, DC
01.2019 - 06.2019
- Followed up with doctors and nurses to obtain necessary information to complete patients' records.
- Communicated regularly with patients about billing issues, appointments and procedures.
- Interacted with several insurance companies to verify patient eligibility and benefits.
- Obtained patient information to properly record and document information, including demographics and medical histories.
- Reviewed outgoing bills for eligibility and accurateness.
- Liaised between patients, insurance companies and billing office.
- Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
- Maintained current accounts through aged revenue reporting.
- Communicated with insurance providers to resolve any denied claims and resubmit.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Researched and followed up on denied insurance claims.
- Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
- Interacted with 20 or more insurance companies to verify patient eligibility and benefits.
Education
Associate of Arts - Liberal Arts And Sciences
Houston Community College
Houston, TX05.2018
Skills
- Intermodal Logistics
- Pretrip Inspections
- DDL Log Software
- Strong communication skills
- Teamwork and collaboration
- GPS navigation proficiency
- Safe driving practices
- Problem-solving capabilities
- Commercial Driving
- Cargo Handling
- Route planning expertise
- Load securement knowledge
- Organizational skills
- Fuel-efficient driving
- Defensive Driving
- Speed control
Certification
Class A CDL
CDL Endorsements
Doubles and triples
Tankers
Hazmat
Timeline
Dedicated Driver
Knight Transportation
04.2024 - Current
CDL Truck Driver
Coke Cola
06.2021 - 04.2024
Warehouse Associate Team Lead
Labatt Food Service
01.2020 - 06.2021
Customer Service Associate Team Leader
Trader Joe's
02.2019 - 12.2019
Healthcare Representative
Howard University Health Sciences
01.2019 - 06.2019
Associate of Arts - Liberal Arts And Sciences
Houston Community College