Summary
Work History
Education
Skills
Timeline
Generic

Jacolby Johnson

Goode,VA

Summary

Talented Grill Cook executes grill station operations to prepare quality food and deliver prompt service. Maintains clean, stocked and well-organized station. Works closely with restaurant personnel to uphold standards of service, resulting in memorable dining experiences.

Work History

Cashier

Hardee's
Forest, VA
05.2020 - 07.2020
  • Operated cash register to process payments from customers.
  • Assisted in restocking of inventory as needed.
  • Provided excellent customer service by greeting customers upon arrival and responding promptly to requests.
  • Made sure all orders were accurate before delivering them to customers.
  • Received payment from customers for food orders and provided change when necessary.
  • Responded effectively to customer inquiries or complaints in a timely manner.
  • Monitored product quality throughout shift to ensure top-notch standards were being met.
  • Trained new crew members on proper operation of kitchen equipment and safety protocols.
  • Assisted other team members with tasks when needed during peak hours.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.

Education

Associate in Engineering Technology - Welding

Central Virginia Community College
Lynchburg, VA
05-2024

High School Diploma -

Jefferson Forest High School
Forest, VA
05-2021

Skills

  • Stock management
  • Knife Skills
  • Food presentation
  • Temperature Control
  • Meat Preparation
  • Menu knowledge

Timeline

Cashier

Hardee's
05.2020 - 07.2020

Associate in Engineering Technology - Welding

Central Virginia Community College

High School Diploma -

Jefferson Forest High School
Jacolby Johnson