Dedicated healthcare professional with a robust background in patient assistance and administrative support, demonstrating a strong understanding of policies and procedures. Known for acute attention to detail, ensuring accuracy in medical documentation. Eager to leverage skills in case management and service coordination while contributing to team success in a dynamic healthcare setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
The Gold Star Academy
Spring, TX
03.2023 - 03.2025
Maintained confidentiality of all medical records according to HIPAA regulations.
Performed administrative tasks such as scanning documents into the EHR system.
Collaborated with other staff members to ensure accuracy of patient data entered into the computer system.
Maintained confidentiality of all medical records according to HIPAA regulations.
Participated in training sessions to stay updated on facility healthcare policies and crisis intervention plan.
Coordinated with clinical staff regarding changes in patient status or care plans.
Prepared daily reports and documenting patient information to update behaviors, eating habits, and facility transfer.
Lead Registered Behavior Technician (RBT)
Hello Autism Clinic
Houston, TX
08.2022 - 04.2023
Provide 1:1 ABA therapy to clients diagnosed with Autism Spectrum Disorder (ASD)
Implement individualized treatment plans developed by BCBAs
Collect data and write daily notes using technological software (Rethink)
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Teacher Aide/Paraprofessional
Brookesmith Independent School District
Conroe, TX
04.2021 - 02.2023
Delivered educational support to students in residence at Grammy's treatment center.
Documented learning achievements by detailing program changes to improve understanding.
Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Assist students with academic and/or physical needs in order for students to access the educational environment
Established positive relationships with patient to ensure effective communication.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Residential Manager
Grammys Home Residential Treatment Center
Conroe, TX
03.2021 - 02.2023
Monitored daily schedules encompassing recreational tasks, school-related activities, hygiene practices and positive role modeling.
Adhered to state policies regarding licensing requirements and regulations related to foster care services.
Reviewed case records, police reports, school records, medical records, and other documents as part of the investigation process.
Collaborated with clinical and administrative staff to meet patient needs.
Partnered with law enforcement, child protection agencies, educational institutions and community bodies to ensure children's safety during crises.
Maintained compliance with regulations by observing behaviors and taking appropriate measures.
Coordinated with clinical staff to manage patient care, transport to medical facilities and updating client paperwork.
Facilitated patient registration, verifying all required documentation is collected and filed properly.
Addressed patient and case mangers inquiries and concerns, resolving issues in a timely and empathetic manner.
House Manager/Autism Caregiver
Integrated Community Services (ICS)
Spring, TX
01.2020 - 03.2021
Administered prescribed medications on a timely basis following care plan instructions.
Ensured compliance with local health and safety regulations at the residence.
Organized and maintained household inventory records, including supplies and equipment.
Respected the rights of each individual client while maintaining confidentiality of all personal information accordance with HIPPA regulations.
Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
Help with activities of daily living, including supervising, feeding, and dressing the client.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Human Resource Clerk III
TDCJ W.J. Estelle Unit
Huntsville, TX
05.2019 - 11.2019
Electronically sorted staff documents with an emphasis on cross-referencing for easy retrieval.
Performs timekeeping and other data entry processes
Verified accuracy of employee timesheets before submitting them for payroll processing.
Reviews human resources paperwork to ensure compliance with agency policies and procedures
Supported HR team by maintaining accurate records of employee performance reviews, disciplinary actions, promotions or terminations.
Provide technical assistant to employees on, leave provisions, retirement, and insurance.
Managed incoming faxes, sensitive data information, and
Answered phones promptly in a professional manner.
Handled high volume of incoming calls, providing exceptional customer service.
Provided assistance to internal departments when needed.
Maintained confidentiality of all patient information in accordance with HIPAA regulations.Ensured patient information confidentiality in compliance with HIPAA regulations.
Education
Master's degree - Applied Behavior Analysis
University of North Texas
Denton, TX
05-2028
Bachelor's - Business Administration With Minor in Psychology