Jacoven Brooker
White Springs,FL
Summary
Effective Student committed to learning, developing skills in warehouse work and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
2
2
years of professional experience
Work History
UBMS Scholar
Upward Bound Math & Science –Suwannee Valley
04.2023 - Current
- Collaborated on 20 group projects to complete professional deliverables.
- Took extensive notes to document lessons and further solidify learning objectives.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Participated in lecture classes and asked compelling questions to further solidify learning.
- Attended field trips with peers to study topics outside classroom.
- Participated in seminar classes with enthusiasm and respect towards fellow students.
- Completed rigorous readings as directed to support unit learning goals.
- Formed study groups to support exam preparation.
- Built strong rapport with students through class discussions and academic advisement.
- Participated in various campus memberships at each assigned school to promote academics and faculty development.
Customer Service Representative
Tru Vibes Clothing
02.2023 - Current
- Assessed merchandise mix to continually broaden and improve assortments.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
Volunteer
Stephen Foster State Parks
11.2021 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
High School Diploma - General
Hamilton County High School
Jasper, FL05.2024
Skills
- Store Maintenance
- Customer Needs Assessments
- Store Trends
- Team Management
- Customer Satisfaction
- Event Coordination
Timeline
UBMS Scholar
Upward Bound Math & Science –Suwannee Valley
04.2023 - Current
Customer Service Representative
Tru Vibes Clothing
02.2023 - Current
Volunteer
Stephen Foster State Parks
11.2021 - Current
High School Diploma - General
Hamilton County High School
Similar Profiles
Chenelle CobbChenelle Cobb
Assistant Director at Upward Bound Math And Science, University of FLAssistant Director at Upward Bound Math And Science, University of FL
Connor SengalounConnor Sengaloun
Residential Counselor/Teacher at Upward Bound Math And ScienceResidential Counselor/Teacher at Upward Bound Math And Science
Keno JonesKeno Jones
Program Manager at Upward Bound Math Science ProgramProgram Manager at Upward Bound Math Science Program