Jacqlene Guomas
San Jose,CA
Summary
Committed to quality improvement and advocating for patient rights. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Designee for the Director of Patient Services
Universal Hospice
Menlo Park, CA
04.2024 - Current
- Serve as the acting Director of Patient Services during the absence or unavailability of the DPCS.
- Ensure continuity and quality of hospice care in compliance with federal, state (e.g., Title 22 for California), and local regulations.
- Provide clinical supervision to hospice staff including nurses, social workers, chaplains, aides, and other interdisciplinary team members.
- Monitor and coordinate patient care services, ensuring timely and appropriate interventions.
- Assist with staff scheduling, case assignments, and clinical oversight.
- Communicate effectively with physicians, referral sources, patients, and families as needed.
- Support audits, QAPI (Quality Assurance/Performance Improvement), and compliance initiatives.
- Maintain accurate documentation and ensure adherence to agency policies and procedures.
- Participate in staff training, orientation, and performance evaluations as delegated.
Home Health/Hospice Nurse
Universal Hospice and Home Health Care
Menlo Park, CA
01.2024 - Current
- Start of care/case managed
- QAPI
- EMR-Oasis, Hospice Md, Devero, Kinnser, Axxess, Matrix
- Provided compassionate and comprehensive end-of-life care to terminally ill patients in a hospice setting
- Assessed patient needs, developed individualized care plans, and implemented appropriate interventions
- Administered medications and treatments as prescribed by physicians, ensuring accurate documentation of all procedures
- Managed pain and symptoms effectively through the use of medication adjustments and alternative therapies
- Collaborated with interdisciplinary team members to coordinate holistic care for patients and their families
- Educated patients and families on disease progression, symptom management, and available support services
- Supported emotional well-being of patients by providing counseling, active listening, and therapeutic communication techniques
- Performed regular assessments to monitor changes in patient condition or response to treatment
- Implemented infection control measures to maintain a safe environment for both patients and staff members
- Maintained accurate medical records including nursing notes, medication administration records, and progress reports
- Participated in interdisciplinary meetings to discuss patient care plans, goals, and discharge planning strategies
- Responded promptly to emergencies or critical situations requiring immediate intervention or resuscitation efforts
- Provided guidance and support to family members during the grieving process following the loss of a loved one
- Advocated for patient rights while respecting cultural beliefs, values, and personal preferences
- Managed complex symptom management cases, working closely with physicians to adjust treatment plans as needed
- Educated healthcare professionals on hospice philosophy, palliative care principles, and end-of-life interventions
- Mentored new staff members and provided on-the-job training to ensure smooth transition into the role
Wellness Nurse
Peninsula Senior Care
Menlo Park, CA
01.2024 - 02.2025
- Conduct regular wellness assessments, health screenings, and monitor changes in residents' conditions
- Assist with developing and updating individualized service plans in collaboration with the interdisciplinary team
- Administer medications and treatments per physician orders, documenting all activities accurately
- Monitor and manage chronic conditions, ensuring early identification and appropriate interventions
- Respond to medical emergencies, perform triage, and coordinate follow-up care
- Communicate effectively with residents, families, healthcare providers, and care teams
- Promote wellness programs including nutrition, exercise, fall prevention, and cognitive stimulation
- Participate in orientation, education, and training of caregivers and other direct care staff
- Ensure compliance with state regulations, licensing standards, and company policies
- Maintain accurate and timely documentation in resident records and electronic medical records (EMRs)
- Participate in quality improvement and infection control initiatives
Home Health and Hospice Nurse LVN
Universal Hospice and Home Health Care
Menlo Park, CA
05.2021 - 01.2024
- Provided skilled nursing care to homebound patients, including wound care, medication administration, and monitoring vital signs
- Collaborated with interdisciplinary healthcare team to develop and implement individualized patient care plans
- Assessed patients' physical and mental health status on a regular basis, documenting changes in condition and reporting to the supervising nurse or physician
- Administered medications as prescribed by physicians, ensuring accurate dosage and proper documentation
- Performed various nursing procedures such as catheterization, tracheostomy care, and tube feedings under the supervision of a registered nurse
- Educated patients and their families on disease management techniques, medication instructions, and self-care practices for optimal recovery at home
- Maintained accurate medical records for each patient visit, including progress notes, treatment plans, and any changes in medication or therapy orders
- Implemented infection control measures during all patient interactions to prevent the spread of communicable diseases within the home environment
- Maintained a clean and organized work environment, including proper disposal of medical waste and regular equipment sterilization
- Provided emotional support to patients and their families during challenging times, fostering a compassionate and caring environment
- Collaborated with physicians to develop comprehensive care plans tailored to each patient's specific needs and goals
- Acted as an advocate for patients' rights, ensuring their voices were heard and respected throughout the healthcare process
Personal Caregiver
I'm Self Employed
Redwood City, CA
12.2011 - 02.2023
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
- Created a warm and supportive environment by engaging in meaningful conversations and activities with clients
- Managed household tasks including meal preparation, light housekeeping, and laundry
- Accompanied clients to medical appointments and provided transportation for errands or social outings
- Administered medications according to prescribed schedules while adhering to proper dosage guidelines
- Collaborated with family members and healthcare team members to ensure continuity of care for clients
- Maintained accurate records of client progress, medication administration, and any incidents or observations during shifts
- Implemented personalized care plans developed by healthcare professionals to meet the specific needs of each client
- Provided compassionate and personalized care to elderly clients, ensuring their safety, comfort, and well-being
Memory Care Director
Emertius Senior Living
Merced, CA
07.2006 - 08.2011
- Managed a team of 20 memory care staff members, providing guidance and support to ensure high-quality care for residents with Alzheimer's and dementia
- Developed and implemented individualized care plans for each resident, considering their unique needs, preferences, and abilities
- Led regular staff meetings to communicate updates on resident care plans, discuss challenges, and provide ongoing training opportunities
- Collaborated with healthcare professionals including doctors, nurses, and therapists to coordinate medical treatments and therapies for residents
- Conducted regular assessments of residents' cognitive abilities and physical health to monitor changes in condition or behavior patterns
- Organized engaging activities tailored specifically for memory care residents such as reminiscence therapy sessions, sensory stimulation exercises, and music therapy programs
- Maintained accurate documentation of resident progress notes, medication administration records (MAR), incident reports, and other necessary paperwork
- Participated in continuing education courses related to Alzheimer's disease management techniques and advancements in dementia research
- Managed the budget for the memory care department by monitoring expenses related to supplies, equipment maintenance/replacement costs while ensuring quality standards were maintained within allocated funds
Education
Bachelor of Science - Nursing
Post University
Waterbury, CT08-2025
Associate of Science - Registered Nursing
ICHS
Boynton Beach, FL01.2024
Skills
🩺 Clinical Skills
- Pain and symptom management (eg, morphine titration, breakthrough pain assessment)
- Medication administration (oral, IV, subcutaneous, transdermal, rectal)
- Wound care and skin integrity management
- End-of-life assessment (actively dying phase recognition, comfort measures)
- Palliative sedation protocols
- Vital signs monitoring and interpretation
- Infection control procedures
- Basic life support and CPR knowledge (though not always administered in hospice settings)
- Bowel/bladder management (catheters, incontinence care)
- Nutrition/hydration support (tube feeding education, oral care, comfort feeding)
🧠Interpersonal & Emotional Support Skills
- Therapeutic communication with patients and grieving families
- Cultural and spiritual sensitivity in care delivery
- Emotional resilience and crisis intervention
- Family education and support (including anticipatory grief)
- Bereavement and post-death care
- Respectful handling of Do Not Resuscitate (DNR) and advanced directives
📋 Administrative and Case Management Skills
- Care coordination with interdisciplinary teams (MDs, social workers, chaplains, aides)
- EMR documentation (eg, HospiceMD, Kinnser, Axxess, Devero)
- Start of care (SOC), recertification, and discharge documentation
- Case management and visit scheduling
- Supervision of LVNs and home health aides
- Compliance with hospice policies and CMS regulations
- Participation in IDG (interdisciplinary group) meetings
📊 Regulatory & Quality Improvement Skills
- Understanding of Medicare Hospice Conditions of Participation (CoPs)
- Participation in QAPI (Quality Assurance & Performance Improvement)
- Chart audits and compliance checks
- Advance care planning discussions and documentation
- HIPAA compliance and ethical standards
Certification
- LVN
- CPR and First Aid, PALS
- RN License
- AED Certification
- RN, CA, 10/01/25
- RN, FL, 04/01/27
References
References available upon request.
Timeline
Designee for the Director of Patient Services
Universal Hospice
04.2024 - Current
Wellness Nurse
Peninsula Senior Care
01.2024 - 02.2025
Home Health/Hospice Nurse
Universal Hospice and Home Health Care
01.2024 - Current
Home Health and Hospice Nurse LVN
Universal Hospice and Home Health Care
05.2021 - 01.2024
Personal Caregiver
I'm Self Employed
12.2011 - 02.2023
Memory Care Director
Emertius Senior Living
07.2006 - 08.2011
Bachelor of Science - Nursing
Post University
Associate of Science - Registered Nursing
ICHS
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