Jacqualine Flannery
Seymour,Indiana
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Crisis Intervention Shelter Assistant
Sheltering Wings Center For Women
02.2011 - Current
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained accurate records of programs and services.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Facilitated communication between clients and other service providers.
- Participated in meetings to discuss program objectives and strategies.
Church Custodian
Connection Pointe Church
01.2007 - 09.2008
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
Education
GED -
The Excel Center
Indianapolis, IN05.2012
Skills
- Collaboration and Teamwork
- Client Assistance Referrals
- Client and Family Interviews
- Client Needs Assessments
- Active Listening
- Maintaining Client Records
- Case File Management
- Client Intakes
- Grant Reporting
- Problem-Solving
- Microsoft Office
- Data Collection and Entry
Certification
- Indiana HMIS Client Track Training 2023
- Trauma Informed Care Training 2023
- Global Leadership Training 2021 -2023
- Prevention Training 2022
- Conflict Resolution Training 2022
- 25+ Child Development Trainings 2011 to 2021
Timeline
Crisis Intervention Shelter Assistant
Sheltering Wings Center For Women
02.2011 - Current
Church Custodian
Connection Pointe Church
01.2007 - 09.2008
GED -
The Excel Center
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