Jacqualine Lopez
Meriden,CT
Summary
Performance-driven and motivated Human Resources professional with one year of experience in HR operations. Self motivated, reliable, friendly and resourceful. Excellent time management and planning skills. Hired 70 employees in 2023, into an ambulance company recently acquired by Hartford Healthcare.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Administrative Assistant
Hunter's Ambulance Service, Inc
2022.03 - Current
- Receives and reviews requests for staff
- Participates in meetings and provides status updates and recommendations
- Reviews and creates job descriptions and job postings for positions to be filled
- Works with hiring managers to gain full understanding of positions to identify ideal candidates
- Recruits applicants internally and externally using variety of search methods
- Pre-screens applicants by reviewing applications, resumes, availability and certificates and licenses
- Recommends and refers qualified applicants to hiring managers
- Schedules interviews with applicants and hiring managers
- Schedules pre-employment physicals with Occupational Health
- Conducts reference and criminal background checks
- Creates and extends job offers offering full understanding of compensation and benefits
- Drafts and extends offer letters and onboarding action items, ensuring smooth and thorough onboarding process
- Communicates new hire orientation to Directors, Managers and all staff on need to know basis
- Conducts orientation, ensuring that required onboarding documents are completed and filed correctly
- Analyzes all processes and recruitment metrics for improvement
- Ensures that all steps of selection process are consistent with employment laws and regulations
- Maintains all employee files (Physical and online based)
- Tracks, awards and communicate wage increases for all employees
- Data entry for Open Enrollment Benefit elections into payroll system
- Organizes events for employees and community, HR and Non HR related
- Requests payment to AP for invoicing related to Human Resources Department
- Creates all employee badge IDs including images, access, and job titles
- Places all orders for supplies needed in Human Resources Department.
School Bus Dispatcher
New Britain Transportation
2021.03 - 2022.03
- Coordinate Special Needs Transportation
- Facilitated vehicles, employee assignments and bus routes
- Multitask monitoring radio, phone, emails, and employees
- Complete payroll for division
- Attendance tracking for division
- Complete billing for division
- Complete DCF reports
- Work directly with Meriden Board of Education, parents, and schools
- Driving school routes when needed
Limousine Coordinator & Manager
Hunter Limousines LTD
2020.02 - 2021.03
- Manage and coordinate all Limousine events such as weddings, birthdays, anniversaries etc
- Managed all employees in department
- Create schedules for all employees
- Processed payroll in ADP Workforce Now, tracked attendance, administered progressive discipline, created and maintained files
- Provided customer service to all Limousine Customers (quotes, contracts, process payments)
- Tracked licenses and certificates via DMV
- Established 2 new software systems for company
- Clerical and administrative duties
- Reconcile revenue reports
- Facilitated interviews
- Completed Six Sigma Green Belt course
Operations Supervisor
Hunter's Ambulance Service Inc.
2018.10 - 2020.02
- Supervise all employees in the Special Needs and Non-Emergency Departments
- Coordinate all Non-Emergency and Special Needs transport with the dispatchers
- Create schedules for all employees
- Processed payroll, tracked attendance, administered progressive discipline
- Tracked licenses and certificates via the DMV
- Clerical, administrative, duties
- Facilitated interviews
Dispatcher
Hunter's Ambulance Service Inc.
2017.10 - 2018.10
- Coordinate Special Needs Transport
- Established a new scheduling software
- Facilitated vehicles, employee assignments and bus routes
- Multitasked monitoring the radio, phone, emails, and employees
- Worked directly with Meriden Board of Education, parents, and schools
Education
HIGH SCHOOL DIPLOMA -
H.C. WILCOX TECHINICAL HIGH SCHOOL
Meriden, CT2010
Skills
- Recruitment
- Screening Processes
- Employee Onboarding
- New Hire Orientation
- Wages and Salary
- Open Enrollment
- Personnel Records Maintenance
- Calendar Coordination
- HR Support
Accomplishments
- Hired 70 employees in 2023.
- Independently revamped recruitment and onboarding processes from start to finish.
Certification
SHRM Essentials
Six Sigma Green Belt
Timeline
Human Resources Administrative Assistant
Hunter's Ambulance Service, Inc
2022.03 - Current
School Bus Dispatcher
New Britain Transportation
2021.03 - 2022.03
Limousine Coordinator & Manager
Hunter Limousines LTD
2020.02 - 2021.03
Operations Supervisor
Hunter's Ambulance Service Inc.
2018.10 - 2020.02
Dispatcher
Hunter's Ambulance Service Inc.
2017.10 - 2018.10
HIGH SCHOOL DIPLOMA -
H.C. WILCOX TECHINICAL HIGH SCHOOL
SHRM Essentials
Six Sigma Green Belt
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