Jacquayla Buchanan
Alton,IL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
To continue to grow in the medical field.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bjc Heathcare
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders to lead medical assistant before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Direct Support Professional
Beverly Farm Foundation
10.2016 - 12.2016
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Medical Assistant Intern
Saint Anthony's Physician Group
06.2014 - 08.2014
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Collected and documented patient medical information such as blood pressure and weight.
Student Worker
Washington University, St. Louis
01.2013 - 06.2013
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Streamlined office processes for improved efficiency by managing paperwork, filing systems, and maintaining databases.
- Entering payments into computer accounting system.
Education
Associate of Applied Science - Nursing
Lewis And Clark Community College
Godfrey, IL08.2032
No Degree - Certified Medical Assistant
CALC Institute of Technology
Alton, IL08.2014
High School Diploma -
Alton High School
Godfrey, IL05.2013
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Data Entry
- Reliable team player
- Medical office administration
- Trustworthy companion
- Inventory and supply management
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Bjc Heathcare
09.2023 - Current
Direct Support Professional
Beverly Farm Foundation
10.2016 - 12.2016
Medical Assistant Intern
Saint Anthony's Physician Group
06.2014 - 08.2014
Student Worker
Washington University, St. Louis
01.2013 - 06.2013
Associate of Applied Science - Nursing
Lewis And Clark Community College
No Degree - Certified Medical Assistant
CALC Institute of Technology
High School Diploma -
Alton High School