Jacque Goode
Detroit,United States
Summary
Outgoing, supportive Master of Social Worker with a Limited License that has 14 years of experience connecting families to resources. Built trusting rapport with a diverse client base to identify and respond to needs by coordinating effective individualized care. Strong interpersonal skills, excellent time management, and problem-solving skills. Passionate about working with multicultural issues, suicide prevention, LGBTQ+ identity, gender identity, trauma, and self-esteem.
Overview
14
14
years of professional experience
Work History
Mental Health Specialist
Affirmations Community Center
- Complete biopsychosocial assessments, evaluation, treatment planning, counseling, documentation, and termination
- Provide clients with individual and couple therapy
- Developed comprehensive treatment plans focused on accurate diagnosis and behavioral treatment of problems
- Complete progress notes and billing after every session using the Therapynotes platform
- Maintained confidentiality of records relating to client treatment.
Social Work Intern
Affirmations Community Center
- Program Analysis which included developing best practices for HIPAA Compliance
- Did research on best practices for telehealth software/portals
- Updated and organized documentation.
Clinical Therapist
Therapy Alliance Of Michigan
01.2023 - 04.2024
- Planned and organized individual, family and group therapy for patients ranging in ages and issues.
- Utilized evidence-based interventions in individual therapy sessions, tailoring techniques to each patient''s unique needs.
- Evaluated treatment effectiveness through ongoing assessment, refining interventions to better meet patient needs and facilitate lasting change.
- Delivered quality, comprehensive and well-integrated clinical services in alignment with patient needs.
- Provided psychoeducation on coping mechanisms, equipping patients with practical tools to manage stressors effectively.
- Prepared and maintained comprehensive progress reports for review by various parties.
- Completed assessments and planned customized treatments, applying wide range of resources.
- Improved patient outcomes by developing and implementing personalized treatment plans.
- Developed strong therapeutic relationships with patients, promoting trust and open communication for more effective treatment outcomes.
- Maintained detailed documentation of patient progress, enabling accurate evaluation of treatment efficacy.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Referred clients to other specialists, institutions or support services as necessary.
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
Clinical Therapist
Franklin Wright Settlements
12.2022 - 11.2023
- Planned and organized individual, family and group therapy for patients ranging in ages and issues.
- Utilized evidence-based interventions in individual therapy sessions, tailoring techniques to each patient''s unique needs.
- Evaluated treatment effectiveness through ongoing assessment, refining interventions to better meet patient needs and facilitate lasting change.
- Delivered quality, comprehensive and well-integrated clinical services in alignment with patient needs.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Wrote reports on clients and maintained required paperwork.
- Educated families about mental health issues, fostering understanding and support for their loved ones'' treatment process.
Patient and Family Centered Care Coordinator
Detroit Medical Center-Harper University Hospital
03.2015 - 04.2021
- Greeted patients and families upon arrival and orientated them to the Patient and Family-Centered Care Program while documenting the identified care partner
- Conducted patient rounds while maintaining availability to meet with families and answer complex questions
- Communicated with appropriate staff regarding patient family issues and concerns and acted as a liaison between clinical staff and families in critical or emergent situations
- Documented and conducted initial investigation of complaints that are of minor or serious nature
- Assisted with answering call lights and phone calls and transferring them appropriately.
Lead Patient Transporter
Detroit Medical Center-Harper University Hospital
06.2010 - 03.2015
- Provided lead support to the department manager and director with demonstrated ability to organize, multitask and meet demanding deadlines
- Assisted in cost control processes within the unit by understanding departmental efficiency and suggesting practices and policies to improve overall functioning
- Participated in interviewing process and candidate selection of new employees to make sure that each candidate fit the needs of the department and hospital
- Promoted enforcement of the hospital administrative policies and procedures that comply with the Federal, State, and Local with high regard to HIPAA and JCAHO
- Assisted in the onboarding process for new hires by providing training on patient care standards, safety procedures, and regulations.
Patient Safety Associate
Karmanos Cancer Institute
05.2010 - 11.2014
- Provided individualized support and care to all patients, which included assisting with feedings, collecting and documenting intake, and respecting diversity in culture and values
- Served as a collaborative member on committees and as a part of workplace initiatives to promote patient and workplace safety, optimal clinical outcomes, and satisfaction
- Communicated effectively with Registered Nurses to report patient changes promptly
- Gave a report to the oncoming Patient Safety Associate
- Filled out a flow sheet every 15 minutes documenting any changes in the patient's behavior or activity.
Education
Ph.D. - Ph.D in Human Services
Walden University
Minneapolis, MN02.2025
Master of Social Work -
Walden University
11.2022
MBA, Management -
Wayne State University
12.2018
Bachelor of Science, Psychology -
Wayne State University
12.2014
Skills
- Confidentiality
- Goal Planning
- Psychosocial Assessments
- Best Practices and Standards
- Billing
- Counseling
- Documentation
- Diagnosis
- Safety Planning
- Customer Relations
- Ethics and confidentiality
- Mindfulness Practices
- Cognitive behavioral therapy
- Individual Counseling
- Family therapy
- Mental Health Diagnosis
- Marriage and Couples Therapy
- Gender identity counseling
- Psychosocial Analysis
- Case Documentation
- Biopsychosocial Assessments
Timeline
Clinical Therapist
Therapy Alliance Of Michigan
01.2023 - 04.2024
Clinical Therapist
Franklin Wright Settlements
12.2022 - 11.2023
Patient and Family Centered Care Coordinator
Detroit Medical Center-Harper University Hospital
03.2015 - 04.2021
Lead Patient Transporter
Detroit Medical Center-Harper University Hospital
06.2010 - 03.2015
Patient Safety Associate
Karmanos Cancer Institute
05.2010 - 11.2014
Mental Health Specialist
Affirmations Community Center
Social Work Intern
Affirmations Community Center
Ph.D. - Ph.D in Human Services
Walden University
Master of Social Work -
Walden University
MBA, Management -
Wayne State University
Bachelor of Science, Psychology -
Wayne State University
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