Jacque Ross
Ames,IA
Summary
Knowledgeable Asset Manager with solid background in managing diverse asset portfolios. Proven track record of optimizing asset performance and implementing strategic investment plans. Demonstrated analytical and problem-solving skills, along with effective communication and stakeholder management abilities.
Overview
12
12
years of professional experience
Work History
Asset Manager
Arrimus-Asset Manager
01.2025 - Current
- Develop, track, and manage annual operating and capital budgets, including approval processes and reconciliation of vendor invoices and claims.
- Oversee turn planning and execution, including work order tracking, vendor coordination, and milestone monitoring across properties
- Analyze rental rate trends (CV growth), market surveys, and renewal data to inform pricing decisions and revenue forecasting.
- Spearhead strategic planning and operational oversight for a multi-site student housing portfolio, focusing on occupancy growth, vendor coordination, and site performance.
- Resolve complex procedural and legal matters, including HUD complaints, lease disputes, and warranty negotiations with clear documentation and professional communication.
- Coordinate capital improvements, utility setups, and repairs with vendors, negotiating terms and tracking execution to ensure timely delivery and cost containment.
General Property Manager
Asset Living (Arrimus)
01.2021 - 01.2025
- Resolved tenant disputes professionally, fostering positive community relations within the property.
- Conducted market analyses frequently stay competitive in the local rental market while maximizing return on investment.
- Established strong relationships with vendors, negotiating favorable contracts for services such as landscaping, cleaning, and repairs.
- Streamlined rent collection processes, minimizing late payments and improving overall cash flow management.
General Manager
Metro Property Management
04.2018 - 01.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Marketing Coordinator/Catering Manager
Olde Main Brewing Company
01.2014 - 01.2018
- Plan and execute events, including corporate meetings, weddings, and festivals, ensuring successful outcomes and client satisfaction.
- Develop and manage budgets, actively negotiate with vendors to secure favorable contracts and maintaining cost efficiency.
- Collaborate with marketing teams to promote events
- Oversee the selection of venues, catering, audiovisual services, and transportation logistics, ensuring all elements align with client objectives.
- Coordinate on-site logistics during events, managing staff and volunteers to ensure smooth operations and timely execution.
- Coordinated communication with clients, vendors, and venues to ensure clarity and alignment on event details and expectations.
Education
Associate of Arts -
Des Moines Area Community College
Ankeny, IAReal Estate Licensee - undefined
Iowa
Des Moines, IASkills
- Safety and security
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations
- Managed lease renewals strategically to minimize turnover risks while balancing rent increases with market conditions for optimal revenue generation
- Managed budget development and expense control, ensuring optimal financial performance across all properties in the region
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters
- Reviewed financial forecasts, budget and operational goals
- Fair housing regulations
- Eviction procedures
- Rent collection
- Budgeting and financial management
- Marketing and advertising
ADDITIONAL INFORMATION
I HAVE EXCELLENT CUSTOMER SERVICE, VERBAL, PHONE, AND WRITTEN COMMUNICATION SKILLS. I AM VERY ORGANIZED, GREAT AT MULTI-TASKING, HAVE GREAT ATTENTION TO DETAIL, LEARN QUICKLY, GOOD AT GIVING DIRECTION TO STAFF, AND ALWAYS WAITING TO EXPAND MY TALENTS AND KNOWLEDGE.
Timeline
Asset Manager
Arrimus-Asset Manager
01.2025 - Current
General Property Manager
Asset Living (Arrimus)
01.2021 - 01.2025
General Manager
Metro Property Management
04.2018 - 01.2020
Marketing Coordinator/Catering Manager
Olde Main Brewing Company
01.2014 - 01.2018
Real Estate Licensee - undefined
Iowa
Associate of Arts -
Des Moines Area Community College
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