To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Jacquel Kimble
Oakland,CA
Summary
Overview
6
years of professional experience
1
Certification
Work History
Uptown StationOakland , CA
Administrative Clerk
12.2020 - Current
Job overview
- Created welcoming environment for employees, vendors and guest by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Arranged meetings and appointments and updated records to assist management.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Sorted, opened and routed mail and deliveries to meet business requirements.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Entered data into system and updated customer contacts with information to keep records current
- Managed over 50+ customer calls per day.
- Documented all communication with applicants and inputted information into system using Angus
Ghirardelli Chocolate Company, RandstadSan Leandro, CA
Consumer Affairs Coordinator
03.2020 - 06.2020
Job overview
- Answered general marketing department inquiries by email, phone and
- Mail.
- Completed paperwork, recognizing discrepancies and promptly addressing
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly
- Delivered excellent customer service, resulting in consistent 95%
- Resolved customer problems and complaints
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution
- Exceeded goals through effective task prioritization and great work ethic
ATR International, IncHouston, TX
Administrative Assistant
06.2016 - 12.2019
Job overview
- Provide administrative support to 7 - Person Team
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events with Outlook
- Scheduled office meetings and client appointments for staff teams.
- Regulated reports, agendas and correspondence with Excel.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
Education
Laney CollegeOakland, CA
Associate of Arts from Business Administration And Management
2012
University Overview
Berkeley High School
High School Diploma
06.2007
University Overview
Skills
- Scheduling and calendar management
- Verbal and written communication
- Skilled in G-Suite, Word, Excel ,
- Telephone etiquette
- Office administration
- Customer/Client relations
- Multi-line Telephone Systems
- Database administration
- Administrative support
Certification
CPR CertificationFirst Aid CertificationGuard CardBLS Certification
Timeline
Administrative Clerk
Uptown Station
12.2020 - Current
Consumer Affairs Coordinator
Ghirardelli Chocolate Company, Randstad
03.2020 - 06.2020
Administrative Assistant
ATR International, Inc
06.2016 - 12.2019
Laney College
Associate of Arts from Business Administration And Management
Berkeley High School
High School Diploma
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