Overview
Work History
Education
Timeline
Generic

Jacquelene Kahn

Miami

Overview

20
20
years of professional experience

Work History

Chief of Staff

Thrive Capital
03.2023 - Current

Chief Communications Officer

Oscar Health
01.2020 - Current
  • Manages 60-person marketing and communications team
  • Serves as chief of staff to the CEO.

Managing Director

W2O
08.2019 - 01.2020
  • Manages health tech and payor practice
  • Oversees portfolio of payor and health tech clients throughout the U.S.

Senior Director, CEO Communications

Cigna
01.2019 - 08.2019
  • Manages CEO communications team
  • Responsible for all communications related to the office of the CEO, including messaging, content strategy, internal communications and external positioning
  • Accountable for speech and presentation development, media engagement strategy, interview staffing and preparation, financial communications and site visits
  • Oversees enterprise thought leadership strategy and execution, as well as experiential and lead generation tactical extensions
  • Accountable for cascading messaging developed for the CEO to the rest of the enterprise
  • Manages agency relationship for all CEO-related activities.

Executive Vice President, Client Strategy, U.S.

Edelman
05.2013 - 12.2018
  • Oversaw the Edelman US Growth portfolio, which includes the top 50 U.S.-based accounts, totaling $117M in revenue
  • Portfolio, which included consumer, health, financial institutions and corporate accounts, saw an 18% YOY growth in 2018
  • Specific responsibilities included setting the growth strategy for the portfolio, development and oversight of account-specific growth plans, client retention, specialty integration and overall profitability
  • Led the Edelman Innovation Center of Excellence, a group of senior executives responsible for identifying outside trends related to innovation and technology and translating them for clients and client teams
  • Client strategist for Cigna, a Fortune 50 health services company
  • Managed team of 15 staff and oversaw projects across marketing, corporate and business communications, crisis management and government affairs work streams
  • Maintained relationship with the CEO, CMO and CCO
  • Leads executive visibility efforts for C-suite, media relations, provider communications, CSR support, business communications and events
  • Provided strategic counsel to CCO on M&A related activities
  • Conceptualized and launched the blockbuster campaign addressing loneliness in the U.S., garnering more than 5.5 billion media impressions to date
  • Responsible for CEO briefings, media preparation and staffing of interviews
  • Served as corporate spokesperson for campaign and managed media relationships
  • Oversaw team for celebrity-centered TV Doctors campaign that has won numerous awards, including two Lions at Cannes (a gold 2017 and a silver in 2018)
  • Led the team that won the PRWeek award for Cigna’s Away From Blame campaign, focused on reducing opioid use among customers
  • Client strategist for MD Anderson Cancer Center, the #1 cancer center in the world
  • Responsible for issues and reputation management, executive communications support for the President and COO, organizational re-design communications support, messaging and strategy
  • Served as client strategist for NFL
  • Responsible for providing senior media relations counsel and setting strategy for all reputation management related to head health and the League
  • Maintained relationships with key media on behalf of the client team
  • Served as day-to-day lead for 23andMe, a direct-to-consumer genetic testing company
  • Developed communications strategy for the company in high-growth mode with aggressive sales goals
  • Responsible for reputation management, corporate narrative development, issues mapping, executive positioning, product communications and advocacy strategy for the company.

Vice President

McBee|Gibraltar
12.2008 - 05.2013
  • Managed U.S.-based public affairs communications for Gilead Sciences, a leading biopharma company
  • Responsibilities included program and message development, traditional and digital media outreach, media training, stakeholder engagement and event management
  • Managed the launch of an online tool that maps HIV prevalence data at the state-, county- and zip code-level in the U.S
  • Led pitch team that generated two front-page articles in USA Today and coverage in the Huffington Post, The Atlanta Journal-Constitution and on NPR
  • Led the communications campaign to develop thought-leaders from 10 cities
  • In less than six months, generated coverage for partners in the Associated Press, New York Times, Washington Post, NBC Nightly News, NPR and Agence France-Presse
  • Project lead for the NAACP’s new initiative to reframe HIV as a social justice issue for Black faith leaders
  • Primary interface and lead with corporate communications team to ensure integration of campaigns in overall Gilead corporate narrative
  • Served as client lead for Dole Food Company’s corporate communications platform
  • Responsible for day-to-day coordination of all campaign activities including media outreach, partner development, executive positioning, messaging and crisis management
  • Oversaw team that generated over 12 million impressions in the first three months of campaign
  • Managed executive positioning campaign with CEO that resulted in more than 6 million impressions, including coverage on CNBC, Fox Business and Forbes.

Account Manager

August Jackson Company
07.2007 - 12.2008
  • Served as the account director and project manager for the Corporation for National and Community Service
  • Responsibilities included overall coordination and production of integrated marketing materials, development and maintenance of production schedules and status reports, and budget management
  • Served as account director and project manager for the National Endowment for the Humanities on the Picturing America website and marketing materials
  • Responsibilities included overall project management and oversight, development and maintenance of production schedules and status reports, creative brainstorming and direction, and budget management.

Consultant, Strategic Communications Team

Booz Allen Hamilton
10.2006 - 07.2007
  • Supported government clients in the development and implementation of communication strategies to reach vital internal and external stakeholder audiences
  • Developed internal marketing materials for the Strategic Communications Team, including newsletter articles, white papers, and best practices documentation.

Associate

Burson-Marsteller
05.2004 - 10.2006
  • Developed 2007 strategic plan and messaging for Philip Morris USA’s strategic charitable giving program
  • Assisted with the planning and development of an internal messaging repository for Philip Morris USA’s media relations and legal teams
  • Conducted media outreach for HP’s public sector team, focusing on education and government publications.

Education

Bachelor of Arts in English and Education -

SWARTHMORE COLLEGE
Swarthmore, PA
05.2004

Timeline

Chief of Staff

Thrive Capital
03.2023 - Current

Chief Communications Officer

Oscar Health
01.2020 - Current

Managing Director

W2O
08.2019 - 01.2020

Senior Director, CEO Communications

Cigna
01.2019 - 08.2019

Executive Vice President, Client Strategy, U.S.

Edelman
05.2013 - 12.2018

Vice President

McBee|Gibraltar
12.2008 - 05.2013

Account Manager

August Jackson Company
07.2007 - 12.2008

Consultant, Strategic Communications Team

Booz Allen Hamilton
10.2006 - 07.2007

Associate

Burson-Marsteller
05.2004 - 10.2006

Bachelor of Arts in English and Education -

SWARTHMORE COLLEGE

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