Jacquelin Baltazar
LaBelle,FL
Summary
Proven Nail Technician with a track record of enhancing client satisfaction and loyalty at Patricia Ramos, leveraging exceptional customer service and nail art techniques. Excelled in teamwork and collaboration, significantly growing repeat client base. Mastered time management, ensuring high standards of hygiene and safety. Continuously pursued professional development to stay ahead in nail trends and techniques.
Overview
3
3
years of professional experience
Work History
Nail Technician
Patricia Ramos
11.2021 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Provided clients with advice and education on best nail care practices.
- Followed proper safety and sanitation guidelines while performing nail services.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Grew repeat client base through effective marketing and customer service.
- Offered personalized services according to needs and preferences.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Contributed to the salon''s cohesive brand image by maintaining a polished appearance and professional demeanor at all times.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
Cashier
KUNTRY KUBBARD INC
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associates - General Studies
Florida Southwestern
Fort Myers, FLSkills
- Customer Service
- Nail Extensions
- Time Management
- Nail art techniques
- Problem-Solving
- Teamwork and Collaboration
Accomplishments
- Increased productivity by implementing multiple process improvements.
- Achieved efficient booking by introducing the Goldie booking site to my clients for scheduling a range of different services.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
KUNTRY KUBBARD INC
05.2023 - 08.2023
Nail Technician
Patricia Ramos
11.2021 - Current
Associates - General Studies
Florida Southwestern